Assistant Director for Administration and Special Projects

Position Details

Position Information

Recruitment/Posting Title	Assistant Director for Administration and Special Projects
Job Category	URA-AFT Administrative
Department	International Student and Scholar Services
Overview	Rutgers Global is the university-wide international affairs office, serving all three Rutgers campuses and Rutgers Health. Rutgers Global promotes Rutgers as a globally engaged institution through immigration processing and academic support services to international students and scholars, study and service-learning abroad programs, international partnership facilitation, and design and support of on-campus and virtual events that address global topics and create cross-cultural networks. Rutgers Global is comprised of the following units: International Student and Scholar Services (ISSS), Study Abroad, Global Partnerships and Strategic Initiatives, and the Office of Vice President.
Posting Summary	Rutgers, The State University of New Jersey is seeking a Assistant Director for Administration and Special Projects for the department of Rutgers Global. Reporting to the Executive Director of International Student Services in the Rutgers Global – International Student and Scholar Services office, the Assistant Director for Administration serves on the ISSS leadership team to provide operational oversight for the international student services function. This position will oversee the administration of in-person and online services for international students; coordinate communications and outreach for international student services; assist with developing and implementing programming for a diverse student population, including Orientation; partner with university relevant academic and administrative units to facilitate international student success; assess programs and processes to ensure high quality, responsive service in a fast-paced climate with changing and at times conflicting needs; support special projects and perform other duties as assigned. Among the key duties of the position are the following: Leads and supports projects that will continually streamline and modernize the ISSS experience for clients and staff. Oversees the assessment and expansion of services to address the evolving needs of our international students and scholars. Maintains oversight of a broad range of services and programs related to critical regulatory compliance matters. Requires maintaining familiarity of data flows and a strong understanding of Federal regulatory laws and policies governing the status of international students at Rutgers. The increasing diversity and nuance of the international population requires innovation and flexibility in creating and implementing new processes to document, contact, engage, and support student needs. Serves as a DSO and ARO for Rutgers and perform associated duties, including ensuring timely resolution of certain requests, alert management, and record upkeep in Sunapsis and SEVIS. As supervisor of the Front Office Coordinators (2), the Assistant Director is fully responsible for overseeing the day-to-day operations of the student services front office team. This position will be part of the ISSS leadership team, will support the overall mission of the office, and participate in other projects, as required. Serves as the office’s primary liaison for communication and collaboration with assigned campus partners.
Position Status	Full Time
Hours Per Week
Daily Work Shift	Day
Work Arrangement	This position requires a fully on-site work arrangement.
FLSA	Exempt
Grade	06
Position Salary
Annual Minimum Salary	76702.000
Annual Mid Range Salary	97086.500
Annual Maximum Salary	117471.000
Standard Hours	37.50
Union Description	Admin Assembly (MPSC)
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview .
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Master’s degree in education, technical, or related field. 2-3 years of work experience in international student and scholar advising or related area.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Demonstrated experience and leadership in operational management. Meticulous attention to detail and ability to manage complex multi-task projects. Strong oral and written communication skills. Strong critical thinking, organizational, and problem-solving skills. Demonstrated commitment to the goals and values of international education. Administrative experience working in higher education and/or an office involved in international programs. Ability to work independently using discretion and knowledge of confidentiality laws. Ability to speak and communicate effectively with diverse groups and constituencies (faculty members, undergraduate and graduate students, university administrators and the general public). Ability to work effectively in a culturally diverse community. Ability to multitask and work under pressure and deadlines. Ability to work nights and weekends as needed. U.S. permanent resident or citizen status as required to become a DSO/ARO.
Preferred Qualifications	Demonstrated leadership in successfully identifying and implementing technology solutions in a student services program at a higher education institution in the past three to five years. Demonstrated skills and expertise in the application of educational approaches to compliance. Experience living, studying, or working outside the United States. Knowledge of one or more languages other than English is preferred, as well as experience working, living, and/or studying abroad strongly preferred. 1-2 years supervisory experience. Knowledge of F-1 and J-1 regulations, SEVIS RTI, batch processing, and compliance software (e.g., SUNAPSIS, Terra Dotta).
Equipment Utilized	Sunapsis. SEVIS. SRDB, Banner, and other databases as needed. Microsoft Office Suite. Strong computer skills and knowledge and comfort in the use of new tools and software.
Physical Demands and Work Environment	May require occasional travel to other Rutgers campuses (RBHS, Newark, or Camden) and some evening and weekend hours for special student programs.
Special Conditions

Posting Details

Posting Number	24ST0718
Posting Open Date	04/04/2024
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	College Ave (RU-New Brunswick)
City	New Brunswick
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement