Assistant Director Financial Aid - McKelvey School of Engineering

Position Summary
Manage all aspects of McKelvey graduate aid (remission, scholarship, and federal aid). Audit all students accounts for McKelvey. Provide financial data and analysis regarding McKelvey student information. Manage a wide range of financial and operational projects that involve cross-school collaboration.

Job Description

Primary Duties and Responsibilities

• Posts remission (tuition and health fees) to student accounts in accordance with accounting policies.  This entails a complete understanding of various university and school level policies, the ability to communicate these policies to faculty, staff and students. McKelvey has over 20 different programs that provides some form of tuition remission to students and more than 900 individual students receiving some type of tuition remission each academic term.
• Audits student accounts for McKelvey including ensuring students are charged correct tuition rates which differ depending on division, status, degree sought, course registration, and grade option. This process includes interaction with the various school’s registrars. Other student accounting responsibilities include manually posting tuition charges and remission for summer school students, joint Master of Architecture/Master of Construction Management students, adjusting fees for Cooperative Education students, Sever course fees, working school exception reports, reviewing delinquent reports, correcting accounts to reflect changes in registration, and resolving student billing issues.
• Manages graduate financial aid which includes reviewing applications and awarding federal financial assistance, as well as private student loans. Resolves graduate financial aid issues and work as liaison between graduate students and Student Financial Services. Provides loan, debt, and repayment counseling to students. Coordinates student VA benefits with Student Financial Services, University Registrar’s office and Student Accounting. Stays apprised of changing government regulations related to graduate student lending.
• Conducts analysis, identifies trends, and provides tracking and reporting out of the student reporting database regarding tuition revenue, remission, scholarship, course, and/or student related data in response to requests from McKelvey senior administration. Creates and runs numerous audit reports out of the student reporting database; analyzes data from audit reports, takes action, and/or communicates with appropriate parties to resolve any issues.
• Manages a wide range of “project” roles that involve cross-school collaboration. Projects may be financial as well as operational. Makes recommendations to Senior Management. 
• Provides one on one counseling for all dual degree students and their parents, ensuring full understanding of the financial aid options and implications.
• Performs other duties as assigned.

Preferred Qualifications

• Professional experience in accounting, business, or financial aid and related database and analysis experience.
• At least two years of related experience working with diverse undergraduate, graduate and professional students.
• Experience with Washington University systems. 
• Experience and knowledge of PowerFAIDS systems.
• Proficiency in MS Office applications, especially Excel, Word and Access.
• Knowledge of financial aid process in a university setting.
• Team player with excellent communication and interpersonal skills.
• Ability to prioritize, organize, work independently and effectively handle a variety of projects simultaneously.
• Self-motivated individual able to work well with a diverse population of students, faculty, and staff members within the university community.
• Experience with accounting, financial aid, and database management.
• Familiarity with citizenship documentation.
• Ability to complete assignments with minimal supervision.
• Flexible as priorities can change with very little notice.
• Ability to maintain confidentiality regarding payroll and policy issues.
• Able to convey a professional image.
• Ability to identify and resolve workflow issues relative to continuously changing needs.

Required Qualifications

Bachelor's degree in related field and three years of relevant experience or equivalent education and experience.

Grade
G10

Salary Range
$48,700.00 - $80,500.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ .

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected]  or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.