Assistant Director, Data Analytics & Program Evaluation

Department
 

ESA Deputy Director - Finance, Administration, and Student Employment

About the Department
 

Career Advancement serves a student population of approximately 7,000 arts and sciences undergraduate students, in addition to alumni who have graduated within the last five years. Career Advancement plays a vital role in ensuring our students’ success after graduation. Career Advancement offers innovative and comprehensive career development services with a focus on pre-professional preparation, experiential education, and opportunities. Through career advising, programs, and comprehensive resources, Career Advancement supports undergraduate students and alumni as they develop the skills necessary to manage their career development, while working with alumni and employers to provide students with meaningful opportunities. For more information, please visit the Career Advancement website at careeradvancement.uchicago.edu.

Job Summary
 

The Assistant Director, Data Analytics and Program Evaluation will collaborate with team members across the Office of Career Advancement and campus partners to monitor data and reporting of key outcomes. The Assistant Director will strategically collect and analyze program and student data and report externally and internally on program progress. Additionally, this role will provide technical infrastructure support web-based data platforms, including Salesforce.

Responsibilities

• Maintains efficient methods to track student data, quantify student engagement, and report on student outcomes. Reports will include both qualitative and quantitative data.
• Uses data to evaluate and monitor success of career programs and initiatives designed to support students throughout their college experience.
• Provides expertise on contextualizing data insights, conducting visual storytelling and supporting strategic planning/road mapping.
• Designs and executes evaluation and data collection plans, working with staff across the office to draft best practices and policies around data collection.
• Utilizes technical tools, including Excel and CRM technology such as Salesforce, to conduct analysis and visualization of data to generate data reports on both a recurring and ad hoc basis, as requested by internal and external stakeholders.
• General administrative, advising, and programming responsibilities including, but not limited to, committee membership, one-on-one advising appointments with students, meetings with colleagues, toolkit and resource development, participating in all-hands-on-deck programs.
• With moderate direction from others, analyzes the users' requirements and solves routine database problems that ensures users and related applications can access necessary data sets.
• Defines and interprets existing data and populates the database with new data from external sources. Plans own resources such as documentation on data models, data dictionaries, physical database configuration, and daily database maintenance functions.
• Performs other related work as needed.

Minimum Qualifications
 

Education:

Minimum requirements include a college or university degree in related field.

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Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

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Certifications:

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Preferred Qualifications

Technical Skills or Knowledge:

• Prior experience with data cleaning/ETL processes.
• Prior experience with data project management, including requirement gathering and user interfacing strongly preferred.
• Demonstrated experience in Excel, including use of Excel formulas and pivot tables to process and analyze data.
• Prior experience with CRM technology is required. Knowledge of Salesforce.
• Demonstrated ability to master database programs and shared scheduling system and learn new technologies.
• Familiarity with a visual analytics tool such as Tableau, SAP Business Objects, or Microsoft Power BI strongly preferred.

Preferred Competencies

• Agile work style with an ability to manage micro and macro-objectives and ability to execute multiple objectives concurrently with a high level of attention to detail.
• Confidentiality with student information and other sensitive data.
• Provide high quality customer service in a fast-paced environment.
• Current or previous experience communicating and interacting with clients and/or senior level employees or constituents. 
• Superior oral and written communications skills, including excellent presentation skills.
• Engage with a variety of constituents from many different cultural backgrounds.

Working Conditions

• Work evenings, occasional additional weeknight and weekend days.
• This position has a hybrid work schedule and requires the ability to travel to UChicago's main campus in Hyde Park for events and in-person meetings.

Application Documents

• Resume/CV (required)
• Cover Letter (required)
• References Contact Information (3)(required)

When applying, the document(s) MUST  be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family
 

Information Technology

Role Impact
 

Individual Contributor

FLSA Status
 

Exempt

Pay Frequency
 

Monthly

Scheduled Weekly Hours
 

37.5

Benefits Eligible
 

Yes

Requires Compliance with University Covid-19 Vaccination Requirement
 

Yes

Drug Test Required
 

No

Health Screen Required
 

No

Motor Vehicle Record Inquiry Required
 

No

Posting Statement
 

Employees must comply with the University’s COVID-19 vaccination requirements. More information about the requirements can be found on the University of Chicago Vaccination GoForward .
The University of Chicago is an Affirmative Action/ Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.