Assistant Director, Academic Services

Department
 

Booth Faculty Services: Academic Services

About the Department
 

The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.
Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.
Chicago Booth is proud to claim:
-an unmatched faculty.
-degree and open enrollment programs offered on three continents.
-a global body of nearly 54,000 accomplished alumni.
- strong and growing corporate relationships that provide a wealth of lifelong career opportunities.
As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment.
For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.

Job Summary
 

The Assistant Director, Academic Services has a primary focus of academic advising and support for MBA students. The Assistant Director supports full-time MBA students in Hyde Park and evening MBA and weekend MBA students at the downtown campus. This individual is responsible for ensuring a successful MBA program experience for all students.
This positon will work at the Hyde Park campus as well as downtown at Gleacher center.

Responsibilities

• Advises students on course selection/planning and helps manage career and professional trade-offs during their program of study.
• Educates and communicates with students concerning administrative and academic policies and requirements to ensure progression to degree.
• Supports students with academic issues, including academic progress, personal challenges impacting academics, and working with faculty.
• Manages a portfolio of several key academic areas and their associated processes.
• Develops and provides content support for Academic Advising instructional videos used for onboarding new students.
• Develops and manages online advising tools including the Program of Study Tool, Course Search and course descriptions, and curriculum web pages.
• Liaise between students and faculty as necessary.
• Proctors accommodated exams.
• Completes special projects.
• Advises students with minor academic difficulties and counseling while responding to queries from faculty, staff and parents.
• Keeps records of student degree programs and notes on student conversations.
• Performs other related work as needed.

Minimum Qualifications
 

Education:

Minimum requirements include a college or university degree in related field.

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Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

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Certifications:

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Preferred Qualifications

Education:

• Master’s degree in an academically related field.

Experience:

• At least one year of responsible experience in higher education.
• Experience in academic advising, including a strong understanding of the MBA curriculum.

Preferred Competencies

• Proven outstanding interpersonal skills that encourages teamwork and trust with students and other Chicago Booth administrative offices.
• Balance empathy with consistent application of policies/procedures.
• Excellent listening, written, verbal and presentation skills.
• Work independently, consistently meet deadlines, problem solve, exercise good judgment, prioritize, make decisions, and work under pressure during seasonal high volume.
• Maintain and safeguard student confidentiality.
• Excellent organizational, technology and data analysis skills.

Working Conditions

• Work evening and weekend hours, including Saturday rotations and evening student appointments/events as necessary.
• This position is currently expected to work a minimum three days per week in the office.

Application Documents

• Resume/CV (required)
• Cover Letter (required)

When applying, the document(s) MUST  be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family
 

Student Affairs & Services

Role Impact
 

Individual Contributor

FLSA Status
 

Exempt

Pay Frequency
 

Monthly

Scheduled Weekly Hours
 

37.5

Benefits Eligible
 

Yes

Drug Test Required
 

No

Health Screen Required
 

No

Motor Vehicle Record Inquiry Required
 

No

Posting Statement
 

Employees must comply with the University’s COVID-19 vaccination requirements. More information about the requirements can be found on the University of Chicago Vaccination GoForward .
The University of Chicago is an Affirmative Action/ Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.