Assistant Director, Academic Programs

Case Western Reserve University, United States

Updated: about 3 hours ago
Location: Campus, ILLINOIS
Job Type: FullTime

POSITION OBJECTIVE

The Assistant Director will direct and manage the general administrative functions and activities of the Weatherhead School of Management Academic Dean’s area. This crucial position ensures that  operations are efficient and organized, and that strategic programs, projects, and events are effectively executed. In addition, the assistant director will be responsible for providing executive support to the academic dean of the school.

 

ESSENTIAL FUNCTIONS

  • Track and monitor key academic program initiatives and milestones. Liaise with faculty and staff to gather status updates and maintain academic program reporting. Report progress against goals to executive leadership and senior staff on a regular basis. (20%)
  • Lead all administrative aspects of academic program leadership meetings and events. Create executive presentations, update operational reports and dashboards, prepare agendas, and any other materials as needed to support the dean’s office. Review and analyze academic program performance as needed. Direct monthly reminders and manage information flows from academic program faculty and staff. Direct the operational onboarding process for newly-hired staff with regard to academic degree program needs and expectations. Draft academic communications. Oversee the timely distribution of key degree program communications. (40%)
  • Direct execution of select academic program and related initiatives. Define course of action, assign follow ups and owners. Identify and mitigate risks to successful completion of program goals. Monitor progress towards goals and against timelines and budget. Report status to designated project stakeholders on a monthly basis. Partner with the Weatherhead School faculty and staff as well as other schools and departments as applicable to ensure dual and joint degrees are effectively managed and joint events are coordinated effectively. (40%)

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    NONESSENTIAL FUNCTIONS

    Perform other duties as assigned. (<1%)

     

    CONTACTS

    Department: Continuous contact with dean, associate/assistant deans, department chairs, faculty directors. Regular contact with faculty and staff as required to perform essential functions.

    University: Frequent contact with the president’s office, vice presidents, deans, trustees, directors of administrative departments, faculty and staff as required to perform essential functions.

    External: Daily contact with visitors, alumni, corporate executives, donors, vendors, and various organizations as required to perform essential functions.

    Students: Frequent contact with undergraduate, graduate and professional students as required to perform essential functions.

     

    SUPERVISORY RESPONSIBILITIES

    Direct supervision of students, vendors, contractors depending upon the project.

     

    QUALIFICATIONS

    Experience: 5 or more years of job-related experience required. Experience in a higher education or non-profit setting is preferred.

    Education: Bachelor’s degree required.

     

    REQUIRED SKILLS

  • Demonstrated leadership and progressive administrative and operational responsibility in an academic and/or non-profit environment.
  • Professional and effective oral and written communication skills; and good interpersonal skills with the ability to work and communicate with various individuals within and external to the University. Must demonstrate appropriate cultural sensitivities to international contacts.
  • Strong organizational skills; ability to multitask, prioritize and meet deadlines. Must demonstrate attention to detail and accuracy, time management skills, follow-through.
  • Exhibit a high level of initiative, ability to work independently and use appropriate discretion in decision-making.
  • Must be a team player, with the ability to effectively work with and collaborate with others to achieve the same goal.
  • Effective problem-solving skills; must demonstrate excellent analytical skills, sound judgment and good decision-making. Must be able to identify and/or anticipate needs or problems and make adjustments or changes as necessary.
  • Must demonstrate flexibility and ability to work under pressure; must be able and willing to work in a fast-paced, changing environment, and conform to shifting priorities, demands and timeline.
  • Must demonstrate confidentiality with sensitive information. A high degree of professionalism, organization, discretion, follow through, and attention to detail is essential for this position.
  • Willingness to learn and adapt to new people, unpredictable situations and changes to management systems as they occur.
  • Ability to meet consistent attendance.
  • Ability to regularly interact with colleagues, supervisors, and customers face to face.

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    WORKING CONDITIONS

    General office setting. Friendly and supportive team culture. University education missions sometimes require working longer than 8-hour days. The employee in this position must be dedicated to the team, and give full attention to their role in it.

     

    In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity.  Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.

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    Case Western Reserve University provides reasonable accommodations to applicants with disabilities.  Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation.  Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

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