Assistant Chief Information Officer (ACIO), Infrastructure Services

Updated: about 1 month ago
Location: Los Angeles, CALIFORNIA


Posted: 17-May-24

Location: Los Angeles, California

Salary: Open



Internal Number: 2586

Department Summary
Infrastructure Services provides flexible, reliable, and secure traditional and cloud infrastructure services (network services, platform services, data center operations and management, and unified communications) enabling connectivity, productivity, and security for UCLA. Infrastructure Services strives to optimize performance increasing storage, elevating the network, and reducing downtime.
Position Summary

The Assistant Chief Information Officer (ACIO), Infrastructure Services is responsible for overseeing the design, implementation, maintenance, and continuous improvement of UCLA's IT infrastructure. The ACIO will lead a team of IT infrastructure professionals and collaborate with a broad range of IT customers, partners, and key stakeholders across UCLA to ensure a secure, efficient, and reliable technology infrastructure that supports UCLA's operations and strategic initiatives. The ACIO, Infrastructure Services will lead the unification of UCLA's network by overseeing network architecture, engineering, field services, maintenance, and operations. The ACIO, Infrastructure Services will positively impact the University by improving and optimizing infrastructure and network service delivery by leading a team of technical experts to reliably execute network engineering, platform services, plant/field management, data center operations, and unified communications. This role will be an integral leader in UCLA's cloud transformation. This role will execute UCLA's vision while promoting UCLA's culture and values.

Salary & Compensation
*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
  • Ten or more years of experience working in one or more of the following fields: information technology, infrastructure services, higher education, network operations/engineering, cloud, or related field. (Required)
  • Eight or more years of experience leading teams in a management or leadership role, particularly in a fast-paced, service-oriented environment. (Required)
  • Twelve or more years of experience working in one or more of the following fields: information technology, infrastructure services, higher education, network operations/engineering, cloud, or related field. (Preferred)
  • Demonstrated experience with the design, planning, and implementation of new, large-scale network infrastructure. (Required)
  • Significant experience with data center, email or network consolidation, or other enterprise-wide technical consolidations. (Required)
  • Expertise in infrastructure design and development, technical architecture, and core enterprise applications. (Required)
  • Significant experience in the management of ongoing technology infrastructure acquisition and expansion, to include the identification and integration of suitable emerging technologies. (Required)
  • Proven success leading a team with demonstrated leadership values and coaching skills. (Required)
  • Significant experience providing inclusive leadership of others, establishing and advancing an inclusive working environment, and establishing policies and procedures that advance equity, diversity, i (Required)
  • Experience in complex higher education environments, serving academic and administrative functions of a large public university. (Preferred)
  • Proven ability to lead, manage, and develop high-performing, multi-functional teams. (Required)
  • Ability to understand the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within a large and complex technical environment. (Required)
  • Knowledge of technical platforms, technical infrastructure models, and enterprise infrastructure strategies. (Required)
  • Highly skilled in written and verbal communications and is able to communicate on behalf of large teams and relay highly complex technical information. Significant experience communicating with technical and non-technical leaders. (Required)
  • Collaborative leadership and management style with the ability to drive change while maintaining an equitable, consistent work environment. (Preferred)
  • Ability to interface with all levels of the organization, influence decision makers, and set and manage expectations. (Preferred)

  • Education, Licenses, Certifications & Personal Affiliations
  • Bachelor's Degree in one or more of the following fields: information technology, computer science, network engineering, cloud, business administration, or equivalent combination of experience/training. (Required)
  • Other Type of Degree Advanced degree in one or more of the following fields: information technology, computer science, network engineering, cloud, public administration, business administration. (Preferred)
  • IT Infrastructure Library (ITIL® V3) certification or similar process-related certificate. (Preferred)

  • Special Conditions for Employment
    • This position is eligible for a hybrid work arrangement that includes regular visits to campus as needed (for those who work remotely, travel/lodging expenses are not eligible for reimbursement).

      The anticipated pay range for this position is $239,966-$280,500, annually; salary is dependent upon the skills and experience of the selected finalist. 

      NOTE: This position REQUIRES that a RESUME and COVER LETTER be submitted in addition to the application. Please have these two files ready to upload when applying.

    • Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
    • Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

    8:00 A.M. to 5:00 P.M. PT, Monday through Friday and/or variable based upon operational needs.
    Union/Policy Covered
    99-Policy Covered
    Complete Position Description

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    About University of California Los Angeles
    Why work at UCLA? Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status.
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