Arts Box Office (ABO) Assistant - Theatre and Film

To assist with daily box office operations and event ticketing. Student assistants support regular weekly box office hours and provide customer service during theatre, film, and select College of Musical Arts performances. As the public face of the Department of Theatre and Film Box Office, student assistants provide outstanding customer service while ensuring patrons have a positive experience from arrival through curtain.
Career Readiness Competencies: 

• Contribute to creating opportunities that allow all individuals to participate and succeed.
• Adapt communication style when needed to promote effective teamwork.
• Offer help to peers or new team members when appropriate.
• Recognize team needs and step up when leadership is required.
• Use campus tools and systems effectively to complete job tasks.

• Welcome and assist patrons in person, by phone, and at performance events.
• Sell tickets using the department's ticketing system.
• Answer questions regarding performances, ticket policies, parking, and accessibility.
• Process credit card transactions and assist with cash transactions for designated events following university procedures.
• Assist with opening and closing the Box Office.
• Set up and operate ticket scanners, tablets, printers, and other box office equipment.
• Work cooperatively with the Box Office Manager, House Manager, and departmental staff.
• Maintain a professional appearance and provide excellent customer service.
• Perform other duties as assigned.

• Strong customer service and communication skills.
• Reliable, punctual, and dependable.
• Comfortable learning new computer software.
• Ability to work independently and as part of a team.
• Ability to responsibly handle financial transactions.

• Preferred:
  • Previous customer service, retail, hospitality, or box office experience.
  • Interest in theatre, film, music, or live events.

Bowling Green State University is an equal opportunity employer. The University is committed to maintaining an employment and educational environment that is free from unlawful discrimination, harassment, and retaliation. The University prohibits discrimination and harassment on the basis of protected class: age (40 years of age or older), ancestry, color, disability, ethnicity, familial status, gender, gender identity and expression, genetic information, HIV/AIDS status, marital status, military status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, protected veteran status, or any other legally protected characteristic. 

EEOC Know Your Rights

OCRC Know Your Rights

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421 or email [email protected] .

BGSU is an E-Verify employer.  If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents