Area Coordinator

Job Description:

Essential Duties and Responsibilities

• Assist with the overall administration and daily operation of on campus residence halls

• Provide direction to the Residential Education staff regarding occupancy reports, no-show verification, damage billing, opening and closing, assignments, health and safety inspections, and other operational functions

• Work directly with hall staff to approve and process all room trades

• Manage the housing assignment process for all summer programs

• Provide assistance for fall and spring housing assignment processes

• Assist in coordinating all special interest housing assignments (LLCs, BSI, etc…)

• Serve as an escalation contact for students and parents with housing concerns

• Assist the Director of Residential and Housing Operations in documenting all major processes

• Follow up on open work orders and the status of ongoing facilities concerns

Staff Supervision and Training of Resident Assistant Staff 

• Provide orientation, training, supervision and regular evaluation of between 3-12 Resident Assistants.

• Participate in the selection of Resident Assistants.

• Conduct weekly meetings with Resident Assistants to develop and review goals/outcomes achieved, discuss issues, recognize contributions, provide and solicit feedback.

• Assess skills and development of Resident Assistants while providing experiences, opportunities and training to support their development.

• Attend all departmental and divisional training sessions and workshops, as required. This may include planning and facilitating training sessions for the hall and department as a whole. 

Residential Education

• Promote the holistic development of students as a partner in the academic mission of the institution.

• Assist in the continuing development of the Residential Curriculum, including creation of learning goals, learning outcomes, educational strategies, assessment measures and quarterly reports.

• Train Resident Assistants on Residential Curriculum and assist in the development of educational strategies.

• Support Resident Assistants in the design, execution and assessment of educational strategies.

Living Learning Communities

• Assist in the continuing development of the Living Learning Communities, including creation of educational plans, design and execution of educational strategies.

• Manage the advertisement and recruitment of residents.

• Facilitate collaboration between LLC Resident Assistants and Student Academic Mentors

• Collaborate with LLC faculty members and campus partners to plan co-curricular activities.

• Assist in conducting assessments of the LLCs, including survey administration and focus groups.

Hall Council Advising

• Serve as the advisor to the Hall Council in the assigned community.

• Attend and assist with Hall Council executive and general meetings.

• Manage Hall Council budget.

• Approve, track and report all Hall Council funding requests.

Crisis Intervention 

• Serve on the Primary-On-Call rotation, providing 24/7 coverage during each week-long shift.

• While on call, maintain a ten-minute response time for the entire campus.

• Follow protocol when responding to incidents.

• Provide appropriate follow up to incidents.

• Serve as the college representative during non-business hours.

• Respond to incidents that involve any Berklee student and/or guests.

Facility Management 

• Conduct weekly building walk-throughs and report facility/safety concerns. 

• Manage room condition reports.

• Submit work orders in a timely manner.

• Work with Physical Plant/Facilities staff to resolve maintenance issues and incidents of vandalism and routine maintenance improvements.

• Inspect rooms at the beginning, during and at the end of each semester and bill for damages when residents move out.

• Provide insight and reports on future building needs.

• Work collaboratively with the Housing and Residential Operations team

Student Conduct 

• Hear cases for the entire student population as assigned by the Director of Community Standards.

• Participate in regular meetings to discuss cases.

• Adjudicate and sanction students in violation of any policies.

• Maintain timely and accurate judicial records.

Departmental and Divisional Involvement 

• Attend and participate in all professional staff training.

• Fulfill professional staff recruitment responsibilities including but not limited to interviewing and hosting candidates during on-campus interviews. 

• Collaborate with other departmental and university offices such as Public Safety, Counseling Center, Student Activities, Diversity & Inclusion as needed.

• Represent Residential Education and Student Affairs at on campus and off campus events.

• Represent the department at various functions such as BRASS Day, Opening Day, recruitment events, etc.

• Participate with other department staff in the development and review of department policies, procedures, goals and objectives. 

• Work with other department staff on processes and projects such as resident room selection, move-in and move-out and system wide programs.  

• Serve on Student Affairs division committees and represent department through collaborative programs and events.

SUMMER RESPONSIBILITIES 

During the summer, Berklee hosts approximately 20 small programs and 1 large Five-week program. The primary population is minors ranging from 15-18 years of age, which results in specific training in working with minors. This also includes almost daily contact with parents. 

Staff may be required to relocate to a different apartment during the summer months and/or for reassignment. Professional Staff will also need to prepare their hall for the upcoming academic year. 

Knowledge and Skills Required

• Master's Degree in Student Personnel, Counseling, Education or related field required. 

• One to three years of post-bachelor’s degree experience in college student supervision, residential life, judicial affairs, orientation, or student activities. 

• Excellent administrative, as well as written and oral communication skills are required. 

• Strong organizational and record keeping skills.

• Creativity, self-motivation and ability to work in groups as well as independently strongly preferred.

• Ability to manage projects, delegate tasks and provide excellent customer service required.

• Positive attitude

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee : 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at [email protected] or call 617-747-2375.

Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:
Staff