Appointment Business Center Scheduler I

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Type of Position:

Job Type:
Regular

Work Shift:
Day Shift (United States of America)

Sponsorship Available:

No

Institution Name:
University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only ):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected] .

Department:
ICE | CORE PA Float

Department's Website:

Summary of Job Duties:
This posting will be used to fill multiple positions.
The Appointment Business Center Scheduler I (Access Coordinator I) answers telephones and coordinates appointments in a call center environment.

Qualifications:

Minimum Qualifications:

• High school diploma/GED 

• Basic proficiency with computers (preferably MS Office)

• Excellent telephone etiquette skills

• General knowledge of office machines including printers and scanners.

Preferred Qualifications:

• Call center experience

• Experience in registration, billing, or scheduling in a healthcare environment

• Knowledge of basic medical terminology

Additional Information:

Responsibilities:

• Schedules, reschedules, coordinates, and cancels appointments.

• Inputs and/or updates accurate patient information.

• Communicates accurate and complete information.

• Must maintain strict confidentiality.

• Performs other duties as assigned.

Physical Requirements:

• Stand: Constantly

• Sit: Constantly

• Walk: Constantly

• Bend, crawl, crouch, kneel, stoop or reach overhead: Occasionally

• Lift and carry weight: 10+ lbs.

• Push and pull weight: 10+ lbs.

• Use hands to touch, handle or feel: Frequently

• Talk: Constantly

• Hear: Continuously

• Taste or smell: Occasionally

• Read, concentrate, and think analytically: Continuously

• Physical Environment: Inside Medical Facility Environment

• Noise Level: Moderate

• Visual Requirements: Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.

• Hazards: None

Salary Information:

commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact [email protected]  for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:

Frequent Physical Activity:

Occasional Physical Activity:

Benefits Eligible:
Yes