Applications Developer II

Dept Number/Name: 0-3510-000 / Information Technology
College Division: Info Tech-Information Tech
Salary Plan: Administrative
Job Code/Title: 9570 / Applications Developer II
Hiring Salary/Salary Range: $72,062
Position Number: 00056277
Location: Fully Remote

ORGANIZATIONAL SUMMARY:

Located in the vibrant and diverse Tampa Bay region of Florida’s gulf coast, the University of South Florida (USF) is a Preeminent State Research University with campuses in Tampa, St. Petersburg and Sarasota-Manatee. Rated as one of the top places to live in the U.S., Tampa Bay offers a high quality of life, year-round sunshine, and easy access to top-rated entertainment. USF is one of the nation’s largest public universities, serving more than 50,000 students with an annual budget of $1.8 billon. Over the past five years, USF has been the fastest-rising university in the nation, public or private, on the U.S. News and World Report's list of best universities, which it ranks as the 44th  best public university in America.

USF is proud to be an innovating partner within the Tampa Bay region, listed by Forbes  as the top emerging tech city in the country. 

USF Information Technology (USF IT) provides technology services and support for the University of South Florida. The IT team, led by the Vice President and CIO, provides the following services: Administrative Services, Client Support, Communication Services, Teaching and Learning, Analytics and Reporting, Mobile and Web Services, Consulting Services, Cybersecurity Service and Research Technologies. For more information, please visit: Information Technology | University of South Florida (usf.edu)

POSITION SUMMARY:
The Application Developer II will develop chatbots, and work on general AI projects.  This position will work with multiple teams across USF IT and students within Research Technology to aid in the development and testing of new and existing chatbots and AI projects. Students will assist with initial project creation, testing, and subsequent improvements.  This position will assign tasks and coordinate these functions.This position will Interface with other IT departments and IT clients in the development and application of chatbot and AI technology.  This position requires good interpersonal skills and the ability to learn new tools and applications quickly as the field of AI is changing rapidly. 
RESPONSIBILITIES:
Development of chatbots in the Microsoft Copilot Studio Platform, and AI projects utilizing a variety of AI tools. This process includes configuration of the chatbot, initial intent development, as well as workflows and conversational features. This function also includes review of chatbot analytics for missed or dropped conversations, and  subsequent refactoring of appropriate intents.
Develop AI projects that may include automation, predictions, and utilizing APIs and web services. This process will include defining project objectives, determining best tools and resources to utilize to complete the project, and establishing timelines for project completion.
Interface with other IT departments and IT clients in the development of AI and chatbot technology. Determining project needs and outcomes will require the developer to interface with various IT departments for information gathering.
Work with team of students to have them aid in the development and testing of new and existing project. Student teams will assist with initial creation, testing, and subsequent improvements to the projects. This position will assign tasks and coordinate these functions.
Performs other duties as assigned.

POSITION QUALIFICATIONS:
MINIMUM:
Bachelor's degree in Computer Science, MIS or other field involving software and analytical training and two years of IT related work experience; or a Bachelor's degree with no specific required field and three years of IT related work experience, OR a Master's degree and one year of IT related work experience, OR a combination of six years of IT related work experience and validated training. Preparation for a relevant IT certification is considered to be related training.

Information for Applicants 

This position is subject to a Level 1 criminal background check.

This position will be eligble for fully remote work.

Job Opening Number: 36709

Posting Date:  04/11/2024

Posting End Date: 05/11/2024

How To Apply 

Click on the Apply Now button.  When applying to an opening you will have the opportunity to upload a cover letter and resume.

Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above.  YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.

Click here for additional tutorial information.

To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-974-2970 or email [email protected] .

Equal Employment Opportunity 

USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.

The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.

USF's Equal Opportunity Affirmative Action Statement .

Federal Rights

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA) , Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA) .

Work Location 

Campus map and location overview: USF - Tampa Campus

About USF 

The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.

Working at USF 

With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region.  At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees.  We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.

To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .

Connect with us: