Admissions & Retail Coordinator

University of North Carolina at Chapel Hill, United States

Updated: about 2 months ago
Location: Chapel Hill, NORTH CAROLINA
Job Type: FullTime
Deadline: 11 Mar 2024

Posting Information
Posting Information


Department Morehead Planetarium-524500
Career Area Other
Is this an internal only recruitment? No
Posting Open Date 02/23/2024
Application Deadline 03/11/2024
Position Type Permanent Staff (SHRA)
Position Title Support Services Associate - Advanced
Salary Grade Equivalent GN08
Working Title Admissions & Retail Coordinator
Position Number 20016903
Vacancy ID P018734
Full-time/Part-time Permanent/Time-Limited Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week 40
Work Schedule
Tuesday – Thursday; 8:00 a.m. – 5:00 p.m.
Friday – Saturday; 9:30 a.m. – 6:30 p.m.
Work Location Chapel Hill, NC
Position Location North Carolina, US
Hiring Range $40,922 - $50,015
Pay Band Information
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet .

Position Summary Information


Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit
Morehead Planetarium and Science Center is a national leader in informal science education, utilizing the University of North Carolina at Chapel Hill’s resources to educate the public and promote a better understanding of science.
Since its founding in 1949 as the first planetarium on a college campus and the first in the South, millions of North Carolinian students, teachers, and families as well as visitors from around the world have benefitted from Morehead’s science programs.
In the 1960s and 1970s, Morehead played a significant role in expanding humankind’s exploration of the cosmos by training 62 NASA astronauts in celestial navigation, including 11 of the 12 who walked on the Moon. Today, Morehead is inspiring the next generation of scientific explorers through top-notch educational and public programming, including fulldome planetarium shows, interactive exhibits, hands-on classes, summer camps, and statewide outreach like the annual North Carolina Science Festival.
With a commitment to advancing equitable and inclusive science learning and education through community engagement, an exceptional visitor experience, and efforts to increase workplace belonging, Morehead aspires to achieve its mission of Science for All.
Position Summary
This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.
The Admissions & Retail Coordinator supervises and leads box office and retail operations, which includes recruiting, training, and supervising sales assistant student staff, monitoring retail inventory, recommending items for sale in the gift shop, and placing and receiving merchandise orders. The coordinator also regularly collects, reviews, and reports sales and attendance data, and visitor feedback data to the Guest Services Manager. The coordinator also manages and maintains data for show leases and royalties, including invoicing, payment, and reporting.
This position works regularly Tuesday – Saturday, and is responsible for ensuring adequate supervisory coverage for box office and retail operations on Sundays and during special events via either lead sales associate student positions or coordination with other full-time members of the guest services team.
Minimum Education and Experience Requirements
High school diploma or equivalency.
Required Qualifications, Competencies, and Experience
-Excellent communication skills.
-Experience leading a team of sales associates. 
-Proven track record of delivering results.
-Proven ability to multitask.
-Proven ability to problem solve.
Preferred Qualifications, Competencies, and Experience
 -Experience in retail. 
-Experience with the Altru ticketing/sales software, or prior experience with ticketing or retail sales software.
-Experience in admissions/box office.
-Understanding of product placement and display.
-Experience sourcing products for retail environment.
Required Licenses/Certifications
Special Physical/Mental Requirements
Requires moving or lifting retail shipments, supplies, and merchandise up to 50 lbs with or without accommodation. 
 
Detail oriented; demonstrated ability to exercise sensitivity and good judgment in dealing with staff and the public; high level of initiative and ability to work independently; integrity/sincerity; excellent customer service skills.
Campus Security Authority Responsibilities
Not Applicable.
Position/Schedule Requirements Evening work occasionally, Night work occasionally, Overtime occasionally, Weekend work
Special Instructions
H 1-B sponsorship is not available for this position.
Quick Link https://unc.peopleadmin.com/postings/275314

Contact Information


Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to [email protected]
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

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