Admissions Pathway Coach/Academic Counselor-Adm...

About Bunker Hill Community College:

With more than 50 years of academic excellence, Bunker Hill Community College (BHCC)  is Massachusetts' largest community college, annually welcoming a diverse community of around 16,000 students. With campuses in Charlestown and Chelsea, BHCC extends its reach across several locations in Greater Boston.  The College offers associate degrees and certificates, early college and dual enrollment, community education, corporate training, and industry-specific training programs. BHCC is celebrated for its diversity, boasting a student body where 65% identify as people of color and more than half are women. The College also embraces a global perspective, with over 600 international students representing 90 countries and conversing in more than 65 languages. Our commitment to diversity is further reflected in BHCC's designation as a Hispanic Serving Institution (HSI) and an Asian American Native American Pacific Islander Serving Institution (AANAPISI).

Job Description:

The Admissions Pathway Coach/Academic Counselor will primarily be responsible for participating in a variety of on and off campus recruitment activities that attract prospective students to enroll at Bunker Hill Community College. Recruitment activities will include utilizing data to identify target recruitment populations, developing and distributing marketing and social media campaigns through multiple modalities, participating in events such as open houses and high school fairs, and providing enrollment information to prospective students and their families.

Using an equity-based student-centered philosophy, the Admissions Pathway Coach will help students navigate the enrollment process and assist them with exploring their academic interests. Other responsibilities include working as a collaborative team member within Enrollment Services departments to ensure a seamless student experience.

This is a full-time hybrid/remote position that requires in person and remote work days. The final schedule will align with the needs of the Admissions and Recruitment Office and will be approved by the Associate Director of Admission and Recruitment.

Under the supervision of the Director of Admissions:

• Recruits students for enrollment at Bunker Hill Community College and provides counseling on all academic pathways and programs.
• Assists in developing, implementing and evaluating recruitment and outreach efforts for specific target audiences and assigned territories.
• Assists the Director of Admission and Recruitment with monitoring and tracking the effectiveness of recruitment efforts; utilizes data to assist the Director to make informed decisions for future recruitment goals.
• Works with the Director of Admissions and Recruitment to create electronic and social media campaigns for targeted prospect groups; utilizing TargetX, Colleague, ImageNow, Gecko Chat/Text, Qualtrics, Email, Phone, WebEx, Zoom, and other technology as needed to support the student journey through the enrollment funnel.
• Assists in creating marketing and recruitment plans based on enrollment cycles.
• Establishes and maintains collaborative working relationships with guidance counselors, representatives of community-based organizations, as well as Bunker Hill Community College faculty and staff.
• Serve as liaison and point of contact for the Admissions department for an assigned Academic Division to support the student recruitment and enrollment process.
• Assists students with transcript review and provides counseling on transferable credit utilizing systems such as Transferology and the Transfer Equivalency System.
• Attends on and off-campus meetings and recruitment events as directed; participates in college fairs, information sessions, open houses, campus tours, school visits.
• Maintains a professional knowledge in applicable areas by researching recruitment strategies and admission trends. Applies knowledge and makes recommendations.
• Provides follow-up communication to prospective and admitted students; monitors prospective student lists, identify where students are in the enrollment process, assist with next steps.
• Maintains knowledge of Academic Programs, cost of attendance and other pertinent enrollment information to effectively assist prospective new and returning students.
• Support enrollment events during peak time-frames in the evening and weekends, specifically two Saturdays in August, September and again in January.
• Performs other duties as assigned.

Requirements:

• Master's degree in Education, Counseling, Psychology or a closely related field; with three (3) years of experience and/or training involving academic and/or financial advising, student recruitment/retention, student services, or counseling, or comparable experience in an institute of higher education or client-based community organization; or an equivalent combination of education, training and experience.
• Demonstrate and possess a strong ability to communicate effectively and work collaboratively with a wide range of people and groups.
• Knowledge of student development concepts, principles, and practices in coaching strategies.
• Ability to communicate proficiently in more than one language.
• Excellent, demonstrated verbal and written communication skills.
• Proficiency in student information systems and technology as well as MS Word and Excel.
• Ability to work some evenings in order to support recruitment events and at least two Saturdays per month (in-person) during the peak enrollment periods in August and January.
• Must possess and maintain a valid Massachusetts driver's license.

Additional Information:

Salary Range: $64,292.00 - $70,133.00  Actual Salary Will Be Commensurate with Education & Experience in Accordance with MCCC/MTA Collective Bargaining Agreement. Full state Benefits.

Grade: 5, Unit-Professional position

Review Date: June 18, 2024

Application Instructions:

To be considered for this position please upload the following documents to your account:

Please be sure to address the Required Qualifications in your documents.

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