Admissions Officer

Position Details

Position Information

Recruitment/Posting Title	Admissions Officer
Job Category	Staff & Executive - Admissions
Department	Undergrad Adm - NB
Overview	Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. For two consecutive years, Rutgers is ranked on Forbes’ list of America’s Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication’s 2023 list. Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Posting Summary	Rutgers, The State University of New Jersey, is seeking an Admissions Officer for the Undergraduate Admissions Department. The Admissions Officer reports to the Assistant Director overseeing the Admissions Center and all customer service provided within, including phone calls, case management, chat and virtual appointments. Among the key duties of this position are the following: Provides front-facing customer service for Undergraduate Admissions in New Brunswick and the Campus Programs Team. Serves to engage and enroll undergraduate students who are prepared to thrive, inspired to become active members of the campus community, and who will contribute to the diversity of thought and experiences represented by the institution. Achieves this through the recruitment, selection, and enrollment of a high-achieving, dynamically talented, and diverse student population. Aims to convey through programs, communications, and services, the rigor, spirit, and promise of a Rutgers education to the state, the nation, and the world. Manages all escalated phone calls for the Admissions Center and daily case management. Assists with chat oversight as well as reviewing applications.
Position Status	Full Time
Hours Per Week
Daily Work Shift	Day
Work Arrangement
FLSA	Exempt
Grade	05
Position Salary
Annual Minimum Salary	63518.000
Annual Mid Range Salary	79089.000
Annual Maximum Salary	94659.000
Standard Hours	37.50
Union Description	URA-AFT Administrative
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview .
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Bachelor’s degree. A minimum of two years of overall professional experience, preferably in admissions.
Certifications/Licenses	Use of personal vehicle in order to travel for business demands; a valid driver’s license would be required for this position.
Required Knowledge, Skills, and Abilities	Strong computer literacy utilizing Microsoft Office. Must demonstrate solid judgment, organizational, planning, coordination, time management, multi-tasking and communication skills. Individual will be motivated and imaginative with the ability to handle considerable and varied responsibilities in a fast-paced environment, Must work well independently and on a team. Must represent the university knowledgeably, articulately and enthusiastically with an effective professional demeanor. Automobile drivers license.
Preferred Qualifications	Previous experience in a higher education setting required with a focus on customer service. Previous experience with Salesforce. Experience working with diverse population of students , staff & faculty.
Equipment Utilized	Should be knowledgeable of Microsoft Office products including Word, Excel, PowerPoint, etc., and have general computer literacy.
Physical Demands and Work Environment	Must be able to work some nights & weekends.
Special Conditions	Clean Driving Record.

Posting Details

Posting Number	24ST0216
Posting Open Date	02/07/2024
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Busch (RU-New Brunswick)
City	Piscatway
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees , Rutgers University requires all prospective employees to provide proof that they are vaccinated against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Rutgers University may require certain prospective employees to receive an updated (bivalent) vaccine dose. Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement