APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process . Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process . Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants .
JOB DESCRIPTION AND POSITION REQUIREMENTS:
The Office of Multicultural Recruitment and Community Affairs at Penn State Harrisburg is seeking a candidate, an Enrollment Services Specialist. The successful candidate must demonstrate the ability to work effectively with students and staff from diverse backgrounds and experiences as it is critical to the success of the Multicultural Recruitment and Community Affairs team and this role. This position will report to the Associate Director and will assist in meeting each year’s recruitment target of diverse populations. An ability to engage professionally with a diverse population of faculty, staff, and students across the University is required. The successful candidate must have strong communication and presentation skills, a willingness to travel locally on behalf of the campus and University, and the ability to work in a flexible, team environment. Penn State Harrisburg, The Office of Multicultural Recruitment and Community Affairs is committed to enhancing the diversity of the campus. Candidates who can contribute to this imperative are encouraged to apply.
Specific responsibilities include, but are not limited to:
- Coordinate and assist with organizing, developing, and implementing strategic community recruitment plan that enhances and promotes multicultural recruitment and diversity
- Organize, manage, and coordinate campus visitation programs with Admissions staff and other departments for a variety of student audiences
- Implement outreach programs/presentations targeted to specific populations
- Present at recruitment and/or student aid and/or enrollment services events for prospective and current students on behalf of the University and/or campus
- Maintain positive relationships with external partners and University stakeholders
- Counsel and advise prospective students/families regarding enrollment through the student life cycle
- Evaluate and analyze credentials on students’ applications to determine eligibility for admissions applications
- Manage application follow-up by running reports, develop communications strategies to reach students with active applications, and maintain reports/spreadsheets for special populations
- Create, develop, and maintain records/databases utilizing a variety of mechanisms
- Facilitate positive communications among internal and external recruitment constituents
- Maintain and develop network of contacts to create pipeline of potential students
- Create PowerPoint and other electronic presentations, program brochures, agendas, flyers, etc. for multicultural and diversity events and programs
- Responsible for providing in-take services: office visits, phone calls, email, etc.
Typically requires an Bachelor's degree or higher plus one or more years related experience or an equivalent combination of education and experience.
The successful candidate must demonstrate the following behaviors/skills:
- High level of organization and attention to detail
- Professionalism with a high commitment to customer service
- Interpersonal/communications skills
- Ability to manage and prioritize tasks with minimal direction
- Exercise discretion and judgement while managing confidential materials
Previous experience with a CRM (customer relationship management) system and social media (Facebook, Twitter, Instagram) is desirable. Proficiency with standard computer applications and programs such as Office365 (Teams, Word, Excel, OneDrive, Outlook), Zoom, and the ability to learn online systems and processes are required. Candidate must be self-motivated and able to work independently as well as in a team environment. Must take initiative, have flexibility, and demonstrate a genuine appreciation in working with a diverse audience.
This position requires the following clearances: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check. This position requires that you operate a motor vehicle as a part of your job duties. A valid driver’s license and successful completion of a motor vehicle records check will be required in addition to clearances.
To be considered for this position, candidates must submit a cover letter which includes a diversity statement that details how you or any of your previous roles has supported the success of students from diverse and/or underrepresented backgrounds (applicants who have not yet had the opportunity for such experiences should note their plans for such work), resume, and three professional references.
Penn State is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.
CAMPUS SECURITY CRIME STATISTICS:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .
Employment with the University will require successful completion of background check(s) in accordance with University policies.
EEO is the Law
Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applications without regards to race, color, religion, age, sex, sexual orientation, gender identify, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
Penn State Covid-19 Vaccination or Testing Requirements
Penn State is committed to the health of our local and global communities. As a condition of employment, all employees are required to comply with COVID-19 vaccination or testing requirements. Click on Penn State Covid-19 Vaccination or Testing Requirements to learn about the requirements as well as general COVID-19 information at Penn State.
Affirmative Action
Penn State Policies
Copyright Information
Hotlines
Middletown, PA
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process . Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process . Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants .
JOB DESCRIPTION AND POSITION REQUIREMENTS:
The Office of Multicultural Recruitment and Community Affairs at Penn State Harrisburg is seeking a candidate, an Enrollment Services Specialist. The successful candidate must demonstrate the ability to work effectively with students and staff from diverse backgrounds and experiences as it is critical to the success of the Multicultural Recruitment and Community Affairs team and this role. This position will report to the Associate Director and will assist in meeting each year’s recruitment target of diverse populations. An ability to engage professionally with a diverse population of faculty, staff, and students across the University is required. The successful candidate must have strong communication and presentation skills, a willingness to travel locally on behalf of the campus and University, and the ability to work in a flexible, team environment. Penn State Harrisburg, The Office of Multicultural Recruitment and Community Affairs is committed to enhancing the diversity of the campus. Candidates who can contribute to this imperative are encouraged to apply.
Specific responsibilities include, but are not limited to:
- Coordinate and assist with organizing, developing, and implementing strategic community recruitment plan that enhances and promotes multicultural recruitment and diversity
- Organize, manage, and coordinate campus visitation programs with Admissions staff and other departments for a variety of student audiences
- Implement outreach programs/presentations targeted to specific populations
- Present at recruitment and/or student aid and/or enrollment services events for prospective and current students on behalf of the University and/or campus
- Maintain positive relationships with external partners and University stakeholders
- Counsel and advise prospective students/families regarding enrollment through the student life cycle
- Evaluate and analyze credentials on students’ applications to determine eligibility for admissions applications
- Manage application follow-up by running reports, develop communications strategies to reach students with active applications, and maintain reports/spreadsheets for special populations
- Create, develop, and maintain records/databases utilizing a variety of mechanisms
- Facilitate positive communications among internal and external recruitment constituents
- Maintain and develop network of contacts to create pipeline of potential students
- Create PowerPoint and other electronic presentations, program brochures, agendas, flyers, etc. for multicultural and diversity events and programs
- Responsible for providing in-take services: office visits, phone calls, email, etc.
Typically requires an Bachelor's degree or higher plus one or more years related experience or an equivalent combination of education and experience.
The successful candidate must demonstrate the following behaviors/skills:
- High level of organization and attention to detail
- Professionalism with a high commitment to customer service
- Interpersonal/communications skills
- Ability to manage and prioritize tasks with minimal direction
- Exercise discretion and judgement while managing confidential materials
Previous experience with a CRM (customer relationship management) system and social media (Facebook, Twitter, Instagram) is desirable. Proficiency with standard computer applications and programs such as Office365 (Teams, Word, Excel, OneDrive, Outlook), Zoom, and the ability to learn online systems and processes are required. Candidate must be self-motivated and able to work independently as well as in a team environment. Must take initiative, have flexibility, and demonstrate a genuine appreciation in working with a diverse audience.
This position requires the following clearances: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check. This position requires that you operate a motor vehicle as a part of your job duties. A valid driver’s license and successful completion of a motor vehicle records check will be required in addition to clearances.
To be considered for this position, candidates must submit a cover letter which includes a diversity statement that details how you or any of your previous roles has supported the success of students from diverse and/or underrepresented backgrounds (applicants who have not yet had the opportunity for such experiences should note their plans for such work), resume, and three professional references.
Penn State is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.
CAMPUS SECURITY CRIME STATISTICS:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .
Employment with the University will require successful completion of background check(s) in accordance with University policies.
EEO is the Law
Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applications without regards to race, color, religion, age, sex, sexual orientation, gender identify, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
Penn State Covid-19 Vaccination or Testing Requirements
Penn State is committed to the health of our local and global communities. As a condition of employment, all employees are required to comply with COVID-19 vaccination or testing requirements. Click on Penn State Covid-19 Vaccination or Testing Requirements to learn about the requirements as well as general COVID-19 information at Penn State.
Affirmative Action
Penn State Policies
Copyright Information
Hotlines
Middletown, PA
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