Admissions Counselor I

The Office of Undergraduate Admissions is looking to recruit an Admissions Counselor I position for the Georgia State University, Atlanta Campus. The Admissions Counselor I will be a part of our Welcome Center and assist with managing the evening telecounseling program. The typical weekday hours for this position are Monday-Thursday from 11:00am-8:00pm and Fridays from 8:30am-5:15pm.

Examples of duties include:

- Provide support to the Assistant Director of the Welcome Center to manage the evening tele-counseling program. This includes the hiring, training, scheduling, firing, and evaluating of the student tele-counselors on an annual basis.

- Maintain, monitor, track and enter all calling campaign information into a Customer Relationship Management system (for example, Slate).

- Create daily, monthly, and yearly data reports from Slate to evaluate the effectiveness of calling campaigns.

- Conduct daily on-campus information sessions to prospective students and families for the Welcome Center.

- Meet with prospective students and guests after the daily campus tours to counsel applicants with regards to admissions requirements and procedures.

- Assist with all incoming and outbound transfer related communications with prospective transfer students, this includes Admissions e-mail, walk-ins, as well as inbound and outbound phone calls.

- Assist and participate in on and off campus student recruitment events in Georgia. This will include, but is not limited to, all on campus open houses, information session, college fairs and community college visits.

- One year of higher education experience dealing with student recruitment.

- Excellent verbal and written skills; previous experience with presenting to large groups.

- Ability to present clear and accurate information to small and large groups of various populations.

- Ability to work independently and develop project timelines and associated tasks to be completed.

- Ability to lift approximately 50 pounds.

- Knowledge of collegiate admissions standards, tele-counseling, and a CRM system.

- Weekend and evening hours required when necessary.

A cover letter and resume are required for consideration. Finalist candidates will need to submit name and contact information for three professional references, one being a current or former manager. Please note, Georgia State University’s career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.