Admissions Coordinator II

Admissions Coordinator II, Office of Academic Assistance

Georgia State University

Andrew Young School of Policy Studies

The Andrew Young School of Policy Studies (https://aysps.gsu.edu/about-andrew-young-school-policy-studies/ ), Office of Academic Assistance (https://aysps.gsu.edu/oaa/ ), seeks to hire an energetic and self-motivated person to join our team as Admissions Coordinator II.  We are looking for candidates that exhibit the following characteristics and skills: 

·        Excellent communication ability 

·        Friendliness, “Can-do” attitude, and exceptional team player approach 

·        High organization skills, efficient with process improvement skills 

About our College and Office:

Our college houses 5 academic departments; Criminal Justice & Criminology, Economics, Public Management & Policy, School of Social Work and Urban Studies Institute. Our college is home to approximately 2100 students in 7 undergraduate programs, 15 graduate programs and 7 minors.

The Office of Academic Assistance is a team of 7 staff members which reports to the Dean’s Office.

·        We advise undergraduate seniors (approximately 650 students) in our programs.

·        We serve as graduate admissions office for the College, processing approximately 1200 applications a year. We provide admissions, onboarding, yield and policy assistance to our graduate student population and academic units.

·        We advise new and current students (approximately 500 students).

·        We also provide a multitude of administrative services to the student, faculty, and staff body of the College including graduation clearance, scheduling, and policy consultation.

About the Position:

 The Office of Academic Assistance (OAA) seeks to hire a proficient, adaptable and self-reliant candidate to fill the position of Admissions Coordinator II. The scope of responsibility will include these specific duties but is not limited to the following:

This position will:

·        Process and track all graduate admissions applications to the Andrew Young School including re-entry and deferrals.

·        Download applications, transcripts and recommendation letters from relevant online application platform(s) and customer service management platforms(s).

·        Review all domestic and international applications and materials for completeness.

·        Communicate with applicants on the status of their application. Update the online application platforms (CRM and other) and ensure Banner data entry is correct.

·        Advise applicants on admission requirements and policies. Evaluate educational credentials, calculate GPA’s and coordinate decision notification to applicants.

·        Monitor quality and accuracy of scans and upload of documents of online applications.

·        Monitor admission inquiries and communications related to enrollment and yield of newly admitted students and respond appropriately.

·        Coordinate AYS annual graduate application updates. Maintain and initiate admission checklists, email communications and special admission outreach efforts.

·        Coordinate review and update of College admissions webpage under the supervision of Assistant Director

·        Provide training to staff, student assistants and faculty on CRM(s), online application platforms(s) and graduate admission procedures.

·        Process and file all cross- registration applications for prospective students and current joint students. 

·        Compile data and prepare various admission reports.

·        Will participate in the recruitment, admissions, advertisement, and event related to graduate admissions.

·        Serve on College and University level committees regarding graduate admissions and program administration as needed.

·        Interact with faculty, staff and students related to job duties and office services.

·        Provide assistance with advising duties (processing forms, Degreeworks evaluation adjustments, EAB/Navigate processing, etc.) as needed during peak advising and yield times.

Minimum Hiring Qualifications:

Bachelor's degree and one year of related experience; or a combination of education and related experience.

Application, resume, cover letter References requested from final candidates. An offer of employment will be conditional upon background verification and a financial report.