Job Description SummaryThis position will provide support to Graduate Admission Department with signature programming and recruitment engagement while maintaining an exceptional customer service culture. You will play a key role in actively organizing and planning the engagement activities for events; such as Open House, Preview Day, Discover Bentley and management of graduate assistantship programming. In addition, the role wil supervise student employees and daily operations of the department.
The graduate admissions coordinator will be instrumental in coordinating activities for recruitment programing. This will include leading and managing vendors, facilities, budgets, promotion, catering, volunteers, attendees, webinars, communications and other duties as needed. It will require a degree of technical skills in leading and managing projects, analysis of reporting tools and usage of SLATE CRM tool for event planning. The role will require collaboration with admission officers, external partners and faculty.
The graduate admission department hires and leads a number of student employees each year to engage with applicants, represent Bentley at recruitment events and answer general inquiries. The position will supervise student employees, providing content for onboarding new hires, maintaining training resources and work schedules. The supervisor will ensure completion of projects and serve as a mentor for the success of students while maintaining an enjoyable working environment for students.
The role will provide administrative assistance to the department (purchasing activities, scheduling, etc.) and assist director with preparation of Graduate Assistantship Applications for review and organization of placement activities to onboard selected candidates.
Managing Front Office
The position requires in office responsibilities maintaining a welcoming reception area, campus visit programming and oversight of daily operations of department. Collect details to create and/or maintain prospective candidate records and manage general email inbox inquiries.
1-2 years of related work experience.
Solid computer skills required (Word, Excel, Outlook, Power Point, etc.).
Excellent interpersonal, communications, and organizational skills required. Must be collaborative, flexible and possess excellent communications skills.
Attention to detail, ability to manage ongoing and multiple tasks, and strong work-ethic and driven.
Work environment is pleasant and it is common to have multiple phone lines ringing as well as to have 1 or 2 prospective or current students or visitors standing at the desk asking questions.
The open nature of the area allows for distractions of extraneous noise. Data entry, administrative duties and generating correspondence requires accuracy and attention to detail.
This position requires sitting at a desk for a lengthy period of time
The majority of the work the position's given is done by the time the office closes.
Admission cycles present a challenge to continuously provide quality customer service in a hectic environment that creates volume bottlenecks in workflow.
Bentley University requires references checks and may conduct other pre-employment screening.
Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community.
Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.
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