Admissions and Outreach Advisor

The admissions adviser plays a pivotal role in the recruitment and retention of students for the School of Leadership and Education Sciences (SOLES). The adviser communicates extensively with prospective SOLES graduate students through telephone, e-mail, virtual and in-person advising appointments. The adviser also acts as the admissions representative for individuals from the community, faculty, and staff in SOLES and throughout USD. In addition, the adviser will respond to questions and inquiries relating to SOLES, admissions, departmental operations, and projects. In addition, the adviser serves as general administrative support within the department. Under the direction of the Assistant Dean for Recruitment, Enrollment, and Enterprise Development, the adviser coordinates recruitment and retention events (online and in-person) for all SOLES graduate programs. The adviser maintains strict confidentiality regarding all office documents and matters related to visitors, students, and personnel.

Duties and Responsibilities:

• Advise prospective students throughout the enrollment process by:
  • Responding to inquiries made by prospective applicants and managing prospective student follow-ups
  • Guiding constituents through the online application and program requirements
  • Accurately disseminating information regarding the status of their application
  • Meeting constituents in-person, by phone, or via Zoom to share program details, answer questions, and facilitate program decisions
  • Hosting information sessions, in-person and online, to address prospective/current applicant and newly admitted student needs.
• With direction from the Assistant Director of Admissions, coordinate and facilitate events to promote the SOLES graduate programs to prospective applicants.
• Manage prospective student database and assist in maintaining the accuracy of data.
• Develop and send email communications to inquiry lists and applicants.
• Edit and/or create advising materials as needed and prepare materials for graduate school fairs and on-campus events.
• Attend recruitment events (including graduate school fairs) on and off-campus as needed.
• Assist with the development of recruitment and travel plans for the academic year.
• Assist with preparation for meetings and presentations.
• Communicate with internal and external constituents.
• Provide support to the Assistant Director and Director of Admissions during peak recruitment times.
• Coordinate the Student Ambassador program and supervise volunteers primarily by:
  • Initiating program recruitment
  • Developing and organizing participant training
  • Delegating program duties to student ambassadors.
• Work with student ambassadors and graduate assistants to support recruitment needs.

Special Conditions of Employment:

Effective June 1, 2023, based on CDC guidance, the University strongly encourages all campus members to stay up to date with Influenza and COVID-19 vaccination recommendations.  For more regarding information USD's COVID-19 protocols, please visit sandiego.edu/onward.

• Valid driver's license required.

Background check:  Successful completion of a pre-employment background check.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.