Adminstrative Support Specialist

Updated: 16 days ago
Location: Greenville, SOUTH CAROLINA
Deadline: 15 Apr 2024

Position Details
Position Information


Job Title Adminstrative Support Specialist
Position Number 901031
Vacancy Open to All Candidates
Time-Limited No
Department Homepage https://financialservices.ecu.edu/accounts-payable-2/
Advertising Department ACCOUNTS PAYABLE
Division Administration & Finance
Classification Title 10422 Admin Support Specialist
Competency Level 3 - Advanced
Working Title Adminstrative Support Specialist
Number of Vacancies 1
Full Time Equivalent (FTE) 1.0
Full Time or Part Time Full Time
Recruitment Range $34,602 - $56,422
Anticipated Hiring Range $42,000 - $45,000
Salary Grade Equivalency GN08
Work Schedule M-F
Work Hours 8am-5pm
Position Location (City) Greenville
Job Category Staff - Office/Clerical
Organizational Unit Overview
The Division of Administration and Finance is ultimately responsible for all financial and administrative activities of East Carolina University and its affiliated Foundations. The Division consists of Financial Services, Campus Operations, Information Technology and Computing Services, Human Resources, Environmental Health and Campus Safety, Auxiliary Services and various support activities related to the ECU affiliated Foundations. The Division is led by the Vice Chancellor of Administration & Finance. The Vice Chancellor is responsible for oversight of the policies, personnel, budgets and administrative activities of all operations at East Carolina University and its affiliated Foundations. This division is a service provider in support of academic, research, and outreach missions of the University. Within the Division, Financial Services is responsible for financial activities of East Carolina University and its affiliated Foundations. The mission of Financial Services is: To provide for the financial needs of the University and its Foundations in a customer-oriented, friendly environment while assuring the proper stewardship of all fiscal resources.
Job Duties
This position serves under the general direction of the Travel & Expense Reimbursement Supervisor and functions as the lead Admin Support Specialist for all travel & expense reimbursement processing. The Administrative Support Specialist is responsible for reviewing, approving, and processing various ProCard, employee, student, candidate, and independent contractor travel & expense reimbursement requests in ECU’s Chrome River system as well as via manual travel forms. This position will reconcile backup documentation to reimbursement requests and communicate with department personnel to resolve issues quickly and accurately. This position is responsible for interpreting ProCard and travel procedures, as well as regulations of the University; and will utilize knowledge of the rules and policies of the University, the State of NC, and the IRS to apply their principles to review travel requests and provide guidance to department personnel as needed. This position monitors daily incoming Team Dynamix tickets and routes them to appropriate support staff for resolution. Monthly travel advance reconciliations are also the responsibility of this position. The position assists the Travel & Expense Reimbursement Supervisor with updates to the ECU Travel Manual and incorporates any needed reimbursement rate changes. The position cooperates and interacts with the staffs of Accounting Services, the Office of Financial Planning & Analysis, the Office of Research Administration, Systems Coordination, ITCS, and the Health Sciences Campus, as well as customers within the Foundations and University divisions. This position will identify and compute federal and state withholding, including foreign national tax liabilities. Customer Service is a top priority for this position. This position will interact timely and courteously with all customers, and will set priorities and work independently.
Minimum Education/Experience
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
License or Certification required by statute or regulation
None
Preferred Experience, Skills, Training/Education
Microsoft Office proficiency (particularly Outlook, Excel, and Word). Strong customer service, communication (verbal and written), analytical, and technical skills are preferred, as is prior travel/reimbursement system experience and experience with an advanced ERP system.
License or Certification required by the Department
None
Special Instructions to Applicant
  • Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
  • If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
  • Applicants must be currently authorized to work in the United States on a full-time basis.
Job Open Date 04/09/2024
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. 04/15/2024
Open Until Filled No
Quick Link for Direct Access to Posting https://ecu.peopleadmin.com/postings/70112
Alternate option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
AA/EOE
East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or ADA[email protected] .
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.


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