Administrator I

OTOLARYNGOLOGY-HEAD AND NECK SURGERY DEPARTMENT ADMINISTRATOR

Baylor College of Medicine (BCM) is proud to be one of the nation’s premier healthcare, educational, and research institutions. Our people are our most important resource as we pursue excellence in our healthcare, education, and research mission areas. Our staff enjoys outstanding benefits and professional growth opportunities while working in a dynamic environment noted for diversity, community involvement, intellectual excitement, and cutting-edge research and education.

The Bobby R. Alford Department of Otolaryngology – Head and Neck Surgery is comprised of five divisions that provide services that include Otology and Neurotology, Laryngology, Rhinology, Head and Neck Cancer and Facial Plastic and Reconstructive Surgery.  The Department serves as the academic home for 24 faculty, 45 staff, and an additional 29 residents and fellows. Ideally situated in the heart of the world’s largest medical center, members of our Department faculty practice at the Texas Medical Center at iconic institutions, including CHI-Baylor St. Luke’s Medical Center, Texas Children’s Hospital, Texas Heart Institute, Ben Taub Hospital, and the Michael E. DeBakey VA Medical Center. The Department’s clinical programs are dedicated to providing the best in evidence-based patient care across all disciplines in the Department of Otolaryngology-Head and Neck Surgery. Our research and clinical activities serve as the basis for training future leaders through our residency and fellowship programs.  These training programs have produced a number of talented leaders in academic, clinical practice, and administrative surgical services.  All of our professional efforts are completed through organized divisional subspecialties in the Department.

ROLE SUMMARY
The Department Administrator serves as the administrative leader and senior management advisor to the Department Chair.  The primary responsibilities of this position are to generate, manage, and interpret strategic information; provide financial management and accountability for all Department resources; and to provide administrative infrastructure for faculty, staff, and trainees.  These responsibilities cover each of the Department’s primary missions of patient care, education, and research. The Department Administrator is responsible for all administrative operations of the Department including finance, research administration, and human resources. This role is dynamic, providing administrative leadership in multiple BCM entities beyond the Department, including the College, Baylor Medicine, and affiliated organizations. In addition, this leadership role helps to maintain BCM’s values by creating a culture of professionalism; an effective learning environment for all; and a commitment to diversity and inclusion.  The Department Administrator reports to the Department Chair and Chief Operating Officer of the College.

• STRATEGIC PLANNING and IMPLEMENTATION
  • This position is critical to the Department’s long-term success and includes active leadership of and engagement throughout the strategic planning activities for the Department.  
• OPERATIONS MANAGEMENT
  • All operational activity for the Department flows through this position. Whether directly performed, assigned to divisions, or delivered by operational partners, all Department operations are the responsibility of the Department Administrator.  
• ACADEMIC PROGRAM ADMINISTRATION
  • The education programs include, but are not limited to, Undergraduate Medical Education (UME), Graduate Medical Education (GME), Continuing Medical Education (CME), Allied Health and Graduate School of Biomedical Sciences.  BCM education programs are accredited by several accreditors, it is vital to ensure BCM programs stay in compliance with all standards and regulations.  
• CLINICAL and PATIENT CARE MANAGEMENT
  • The Department Administrator is responsible for the administrative management of clinical programs that are significant in value and reputation to BCM.  
• RESEARCH ADMINISTRATION
  • The Department’s research portfolio includes clinical trials and basic science labs.  Research programs are one of the hallmarks of our success.  
• PEOPLE MANAGEMENT
  • The Department Administrator is responsible for multiple direct reports to direct finance, research administration, education administration, human resources, and the clinical mission.  
• BUDGET and FINANCIAL MANAGEMENT
  • The Department Administrator leads complex Departmental finances and budget functions.  
• SPACE and FACILITIES ADMINISTRATION 
  • The Department has clinical, educational, and research activities occurring at multiple sites.  
• CHANGE MANAGEMENT / PROCESS IMPROVEMENT / PROJECT MANAGEMENT
  • The Department Administrator drives continuous improvement in all domains.  
     

• Master's degree.
• Ten years of relevant experience.  Degrees in lieu of experience will not be accepted.

• Master’s degree in business, healthcare or closely related field.
• A minimum of 10 years progressively responsible experience in administrative management, to include proficiency in budgeting, grants and contracts, clinical administration, personnel supervision and space and facilities management.
• Intermediate to Advanced Microsoft Office Skills (Excel, Outlook, PowerPoint, Word).

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

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