Administrative Support Specialist

Updated: about 2 months ago
Location: Chapel Hill, NORTH CAROLINA
Job Type: FullTime
Deadline: 18 May 2022

Posting Information
Posting Information

Department Statistics and Operations Res-319200
Career Area Administrative/Clerical Support
Is this an internal only recruitment? No
Posting Open Date 04/28/2022
Application Deadline 05/18/2022
Position Type Permanent Staff (SHRA)
Position Title Admin Support Specialist - Advanced
Salary Grade Equivalent GN08
Working Title Administrative Support Specialist
Position Number 00030316
Vacancy ID P015029
Full-time/Part-time Permanent/Time-Limited Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week 40
Work Schedule
Monday-Friday, 8:30-5:00 Flexible
Work Location Chapel Hill, NC
Position Location North Carolina, US
Hiring Range $40,305 - $44,001
Pay Band Information
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet .

Position Summary Information

Primary Purpose of Organizational Unit
The primary mission of the Department of Statistics & Operations Research (STOR) in the College of Arts & Sciences is teaching, research, and service. The Statistics graduate program is ranked in the top ten percent nationally in the NRG rankings, and the Operations Research graduate program is in the top quartile. The department has 1 Full Professors, 5 Distinguished Professors, 6 Associate Professors, and 4 Assistant Professors, as well as several jointly appointed faculty members. This department administers 7 academic programs, leading to a M.S. degree and a Ph.D. degree in Statistics, in Operations Research, and in Interdisciplinary Statistics & Operations Research (INSTORE), and a B.S. degree and an undergraduate minor in Mathematical Decision Sciences (MOS). The PhD programs require at least three but typically four to five years of full-time graduate work; the M.S. degrees require two to three years; the B.S. program requires four years. The department also offers a variety of courses important to students majoring in other undergraduate and graduate disciplines. This department annually serves approximately 85 STOR PhD students, 45 STOR M.S. students, 154 B.S./MDS students, 5 Postdocs, and over 2500 undergraduate and graduate students in other fields. This department has been the major supporter of the Center for Stochastic Processes, and was a leader in attracting the National Institute for Statistical Sciences (NISS) to the Research Triangle, and has played a central role in the founding and continued operation of the Statistical & Applied Mathematical Sciences Institute (SAMSI) – a partnership between funding agencies (NSF) and the consortium of Duke, NCSU, UNG-CH, and NISS. The department also operates the Quantitative Consulting Center (QCC), which serves clients from both within the University and off-campus. Departmental facilities (offices, classrooms, computer tabs, etc.) occupy Hanes Hall, basement, 1st & 3rd floors.
Position Summary
The primary purpose of this position is to provide administrative, financial, and operational management for several functional areas in the department of Statistics and Operations Research in the College of Arts and Sciences, including but not limited to, Student Services, Communications, Purchasing, Financial Management, Inventory Management and Facilities Services. This position provides administrative support to the Director of Undergraduate Studies for the Bachelor of Science in Statistics and Analytics, and the Minor in Data Science, and is responsible for all business and records administration for both undergraduate programs from admission to graduation. The Business Services Coordinator also supports the Student Services Manager, assisting with graduate hiring actions, PAATS, fund swaps and other financial actions as needed. This position serves as a first contact for the department and is responsible for communications in multiple platforms across a diverse population of students, staff, and faculty, within the department, across campus, the surrounding community, nationally and globally. The Business services Coordinator is responsible for managing the Purchased Services funding line and several trust accounts, providing support in accounting, purchasing, budget management, data analysis and budget forecasting to both the Department Chair and the Department Manager. Additionally, this position provides administrative, financial, and operational management for all departmental events including Winter and Spring Graduation, Colloquiums, Career Fairs, and manages all office space assignments, room reservations, SPOTS space surveys, and other facilities-related requests. The Business Services Coordinator is also responsible for managing the departmental work-study students and SHRA temp employees, with complete oversight of all hiring actions, work plan development, supervision, and termination of assignments. This is a fast-paced, multifaceted position that performs a variety of business, fiscal, and administrative functions to address the business needs of the department and must have the ability to interpret policies and procedures to facilitate and ensure the application of sound business practices.
This position uses a variety of university software programs such as ConnectCarolina, Infoporte, LawLogix, 25Live, Online Syllabus Manager, Online Learning Contract Manager, CourseLeaf Modules, Tar Heel Tracker, SPOTS, as well as Qualtrics, Wordpress, Lyris Listserv, Google, Dropbox, Microsoft Teams, and Microsoft Office.
Minimum Education and Experience Requirements
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Required Qualifications, Competencies, and Experience
The position demands strong attention to detail and the ability to multi-task. Must be proficient in Microsoft Office Suite. Must have excellent written and verbal communication skills in multiple platforms and be able to demonstrate discretion and diplomacy while interacting with a diverse population of internal and external stakeholders. Must have experience handling confidential information.
Preferred Qualifications, Competencies, and Experience
Prefer experience in a variety of university software programs such as ConnectCarolina, Infoporte, LawLogix, 25Live, Online Syllabus Manager, Online Learning Contract Manager, CourseLeaf Modules, Tar Heel Tracker, and SPOTS.
Required Licenses/Certifications
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
Not Applicable.
Position/Schedule Requirements
Special Instructions
Please note that a resume, cover letter, and list of references are required when applying to this position.
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Contact Information

Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

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