Administrative Support Associate

University of North Carolina at Charlotte, United States

Updated: 4 days ago
Location: Charlotte, NORTH CAROLINA
Job Type: FullTime
Deadline: ;

Position Information
General Information


Vacancy Open to All Candidates
Employment Type Permanent - Full-time
If time-limited, note appointment end date
Hours per week 40
Months per year 12
Position Number 002567
NC Salary Grade Equivalency GN04
Classification Title Administrative Support Associate - Journey
Working Title Administrative Support Associate
Salary Range $33,540 - $38,890
Anticipate Hiring Range $33,540 - $37,000
FLSA Status Non Exempt
Division Academic Affairs
Department College of Health & Human Svc (Col)
Work Unit College of Health & Human Svc
Work Schedule
8:00 am to 5:00 pm; Monday – Friday.
Position may be eligible for up to 1-2 days of telework once onboarding is complete and with supervisor approval.
Primary Purpose of Position
Position provides administrative support to the two Associate Deans, assists the Student Compliance Specialist with affiliation agreement and student compliance verification processes, and serves as an administrative backup to the Executive Assistant to the Dean. General administrative duties include initiating transactions and travel processes, work orders, and meeting/event scheduling, course schedule building, support for college-level faculty on-boarding and development initiatives, and support for college-level student affairs processes. Student compliance related duties include assistance with routine notifications related to affiliation agreement expiration and renewal, communications regarding liability insurance certificates, and other recurring communications during periods of high demand.
Minimum Education/Experience
Required Minimum Qualifications:

Graduation from high school; or an equivalent combination of education and experience.
University Preferred Qualifications:
Graduation from high school, or completion of its equivalency, and two years of office/clerical work experience; or an equivalent combination of training/experience.
Essential Job Duties
  • Provides administrative support to the two Associate Deans.
  • Assists the Student Compliance Specialist with affiliation agreement and student compliance verification processes.
  • Serves as an administrative backup to the Executive Assistant to the Dean.
  • General administrative duties include:
  • Initiating transactions and travel processes, work orders, and meeting/event scheduling, course schedule building, support for College-level faculty on-boarding and development initiatives, and support for College-level student affairs processes.
  • Student compliance related duties include:
  • Assistance with routine notifications related to affiliation agreement expiration and renewal, communications regarding liability insurance certificates, and other recurring communications during periods of high demand.
Other Work Responsibilities
  • Responds to inquiries which require written explanation or interpretation of established policies, procedures and programs.
  • Reviews sensitive materials and edits content constructively.
  • Applies knowledge and interpretation of policies and procedures to provide positive and supportive communication of information in alignment with preferences of Dean’s Office leadership.
  • Responds calmly to people under stress or expressing displeasure with situational factors. Based on delegated authority from Associate Deans or Student Compliance Specialist, assesses issues, identifies potential solutions, and to provide clear communication regarding steps for resolution.
Departmental Preferred Experience, Skills, Training/Education
  • College Degree preferred.
  • Three years of administrative experience, preferably in a higher education setting.
  • Advanced skills in excel, Microsoft office programs, Gmail and calendar applications.
  • Excellent oral and written communication skills to interact with a variety of consumers (faculty, staff, students, external agencies, visitors, and families).
  • Strong attention to detail
  • Ability to problem solve and propose solutions.
Necessary Licenses or Certifications
Work Location CHHS 476
Posting date 05/14/2024
Closing date 05/28/2024
Proposed Hire Date 07/01/2024
Contact Information
Special Notes to Applicants
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits
The finalist may be subject to a criminal background check and/or motor vehicle report.
Please upload reference information including ​names, position titles and company/institutions, phone numbers, and email addresses of at least ​two​ current/previous supervisors.
  • The Search Committee will not contact references without first verifying permission with the finalist​.


Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.
  • Do not write ‘see resume’ on your application when completing the job duties section.

Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment).
Please submit a resume and cover letter with your application if requested.
  • These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.

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