Administrative Program Support 1

JOB SUMMARY

Under the general direction of designated supervisor or administrator, assists managers, supervisors, and other personnel in routine administrative tasks for the Office of Organizational and Skill Development. The Administrative Program Support 1 position performs a variety of administrative tasks for a training and organizational development unit. The specific areas of responsibilities may include, but are not limited to, assisting the Department Head in department matters, providing business support, entering and reporting data from a learning management system, management of records and reports, customer relations, and maintaining supplies and equipment. The ideal candidate promotes equity and inclusion and has an understanding, sensitivity, and appreciation for social justice, cultural humility, and inclusiveness.      

DUTIES AND RESPONSIBILITIES

Provides general office support, including answering phones, Teams communications, email, responding to inquiries, and directing communications.

• Communicates and collaborates positively with internal and external stakeholders. 
• Coordinates a variety of data processing functions central to the department needs, schedules and produces routine computer reports from a learning management system, and other computer applications. 
• Reviews learning and other records and data for accuracy, reconciles differences, and works with other staff and university offices to identify errors and make corrections.
• Contributes to the development and improvement of business processes to create efficiencies and increase quality. 
• Coordinates training initiatives such as the DAS In-Service catalog and other external vendor trainings.
• Edits, formats, and revises a variety of documents and materials created by others. Proofreads for grammatical, typographical, and basic content errors. 
• Maintains schedules for managers, supervisors, and other personnel. Schedules conference and day-to-day travel for the department and processes reimbursements.
• Schedules complex meetings across internal staff and external partners by supporting training, meeting, and conference, logistics for personnel including room reservations, coordination of materials, and security arrangements.   
• Compiles data and prepares statistical reports used to monitor or assess department activities, programs, and services or project future needs.
• Monitors office supply inventory and coordinates maintenance for office equipment.
• Maintains records and prepares necessary reports.
• Assists in preparation of budgets and monitors expenditures.
• Performs related work as required.

MINIMUM QUALIFICATIONS

Associate’s degree in related field.

Two to three years of related experience.

An equivalent combination of education and experience may be substituted for the degree and years requirement.

PREFERRED QUALIFICATIONS

Experience providing administrative support for a large department.

Excellent technology and computer skills including experience with Cornerstone or other learning management platforms and Microsoft programs (Word, Excel, Teams).

Ability to communicate effectively with all levels within an organization and have strong interpersonal skills.

Clear, positive, and professional written, verbal, and non-verbal communication skills.

Excellent organizational and planning skills.

Demonstrated ability to efficiently handle multiple tasks at one time. 

Demonstrated ability to manage multiple calendars and coordinate complex scheduling tasks.

Proven experience maintaining a database and performing related reporting. 

APPOINTMENT TERMS

This is a full-time, end-dated position with the possibility of annual renewal subject to performance and available funding. This position with the Office of Organizational and Skill Development is located at 55 Farmington Avenue in Hartford, CT. With the expectation to travel on-site as needed, this position may have an opportunity to work a hybrid schedule in accordance with the University's Alternate Work Schedule policy.

The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. The target salary range is $44,724 to $48,000.  For additional information regarding benefits visit: https://hr.uconn.edu/benefits-beyond-pay/ . Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

TO APPLY

Please apply online at https://hr.uconn.edu/jobs , Staff Positions, Search #4968274 to upload a resume, cover letter outlining your qualifications for the position, and contact information for three (3) professional references.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on April 10, 2024. 

All employees are subject to adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp .

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same.  All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The University of Connecticut is an AA/EEO Employer.