Administrative Coordinator I - Pediatrics

Position Summary
The Administrative Coordinator performs administrative tasks that supports and contributes to the division of Academic Pediatrics’ operational success. This role will work closely with the faculty, Clinic Manager, and patients, and other staff members in order to achieve required outcomes. This role will serve as the point of contact for internal and external partners. A contributing and collaborating team player that assists in other duties as assigned.

Job Description

Primary Duties and Responsibilities

• Provides administrative support to all Division Faculty by managing schedules, meetings, travel arrangements and reimbursements.
• Provides administrative support to the Division Chief and Medical Director in addition to managing schedules, meetings, travel arrangements and reimbursements.
• Coordinates interviews and on-site visits for prospective faculty.
• Assists the Clinical Manager with new faculty and Advanced Practice Provider on-boarding.
• Works with the Credentialing Office, Faculty Practice Plan (FPP), and other Washington University departments to maintain faculty state licenses, privileges, and additional regulatory documents.
• Assist faculty in preparation of lecture and presentation material.
• Attends faculty division meetings and takes minutes and distributes them following the meeting.
• Performs the Medical Secretary III role; including patient scheduling, coordination of visit travel, visit insurance pre-certification, referrals, and authorizations, and other tasks.
• Scans patient documents from paper and on-base, into the electronic patient record
• Assists Clinic Manager with telecom, computer, and Epic issues. Opens and manages Service Now tickets to completion.
• Monitors the general maintenance of the office space. Notifies maintenance and housekeeping promptly with issues and ensures completed prior to being closed.
• Keeps track of office supply inventory for the division and places orders with external vendor.
• Coordinates Residents rotation through Developmental Behavioral clinic with provider and residents schedule.

Preferred Qualifications

• Working knowledge of general office equipment including Microsoft Word Office.
• Experience in a clinic setting.
• Experience in an academic environment. 
• Exceptional internal, external and customer service skills.
• Working knowledge of patient services, organizational, communication and interpersonal skills.

Required Qualifications

• High school diploma or equivalent high school certification.
• Two years of administrative office experience.

Grade
G07-H

Salary Range
$18.91 - $29.32 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ .

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected]  or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.