Administrative Associate V

Job Title

Administrative Associate V

Agency

Texas A&M University

Department

Academic Affairs Recruiting Office

Proposed Minimum Salary

$14.53 hourly

Job Location

College Station, Texas

Job Type

Staff

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability.  Diverse perspectives, talents and identities are vital to accomplishing our mission and living our core values .

Who we are  

The Academic Success Center provides comprehensive resources that help all Aggies achieve their academic goals and realize their academic potential. We provide workshops and classes on study skills, time management and related topics; tutoring; Supplemental Instruction; academic coaching; peer mentoring for transfer students, and support for students working on Texas State Initiative requirements. We affirm a commitment to creating a supportive environment that is safe and welcoming. We make ongoing efforts to foster this atmosphere by means of ongoing professional development, meeting regularly with stakeholders across campus via the Academic Success center Advisory Board, cooperating with the veterans Resources Center to conduct academic coaching and orientation programs specific to veterans, and completing certifications such as Aggie Allies, Green Dot, and QPR gatekeeper. We cultivate skills and attitudes that enhance academic performance and prepare students for lifelong learning. Our programs encourage excellent academic performance, especially, but not exclusively, in courses and subjects with traditionally high rates of failure. We encourage students to engage in curricular and co-curricular experiences that further their academic goals. And we connect students to resources and support across campus.

The Academic Affairs Recruiting Office assisted with the creation and posting of this job requisition for the Academic Success Center .

What we want

The Academic Success Center is seeking an Administrative Associate V who will assist in the coordination of office support activities and provide highly advanced administrative support for the Texas Success Initiative (TSI) Program, the Senior Associate Director and the Program Coordinator. The position will serve as contact to students, parents, faculty, and staff in coordinating compliance for students regarding the requirements for the Texas Success Initiative (TSI). The successful candidate will assist in the coordination of office support, and the resolution of complex, highly sensitive and confidential matters. The creation and maintenance of spreadsheets, room scheduling, enrolling students in developmental courses when appropriate and monitoring students coming to New Student Conferences are essential tasks. May coordinate travel arrangements, meetings, seminars, special events and prepare itineraries, If this describes you, we encourage you to apply. The selected candidate will subscribe to and support our commitment to Inclusion, Diversity, Equity and Accountability as stated above.If this job description appeals to you, we invite you to apply to be considered for this opportunity.

What you need to know

Salary: $14.53-$18.67 hourly.

Cover Letter & Resume: A cover letter and resume are strongly recommended.

COVID-19 information : Texas A&M University monitors local, state and federally mandated health guidelines to keep students, employees, prospective employees, and visitors as safe as possible. For the latest information regarding Texas A&M’s COVID-19 response, please visit the University’s COVID-19 website . For COVID-19 employment-related information, please visit the Division of Human Resources and Organizational Effectiveness’ COVID-19 website .

Required Education and Experience:

• High school graduation or any equivalent combination of education and experience

• Five years of experience in general office or clerical work

Required Knowledge, Skills, and Abilities:

• Excellent interpersonal and organizational skills

• Knowledge of word processing, spreadsheet, and database applications

• Excellent written communication, analytical, interpersonal, and organizational skills

• Keyboarding skills

• Ability to multi-task and work cooperatively with others

• Ability to work with sensitive information and maintain confidentiality

• Ability to work independently once given a project

​Preferred Education and Experience:

• Bachelor’s degree

• More than five years of experience in general office or clerical work

• Experience using Compass, OARDocs, and other TAMU databases

• Experience in Higher Education

Preferred Licenses and Certifications:

• Certified Administrative Professional (CAP)

Preferred Knowledge, Skills, and Abilities:

• Knowledge of TAMU administrative and fiscal procedures

• Excellent customer service skills and attention to detail

• Proficiency in Microsoft Office programs including Word, Excel, Outlook, and PowerPoint

Responsibilities:

• Administrative Support - Coordinates daily office support activities and administrative interactions. Assists in the coordination of daily workflow and the resolution of complex, highly sensitive and confidential matters. Coordinates the maintenance of files, records, office supplies, or equipment. Coordinates compliance for students regarding the requirements for the Texas Success Initiative (TSI), checking test scores and exemptions as well as serving as backup to the Associate Director and Program Coordinator on providing information regarding required testing and developmental programs to students, parents, faculty, and staff.  Monitors TSI compliance of students coming to New Student Conferences.  Enrolls students in developmental courses when appropriate based on their scores on assessment tests. Composes correspondence, reports, publications, and presentations, including editing and proofreading. Maintains a variety of fiscal, administrative, and academic records. Makes recommendations for process improvements, administrative changes, or new initiatives.

• Data Entry - Enters, retrieves, and processes data from Compass, OARDocs and other TAMU databases. Enters test scores in Compass. Verifies, processes, and reviews forms, reports, tables, and other documents. Creates and maintains spreadsheets and databases.

• Information & Service - Serves as contact to students, parents, faculty, and staff in coordinating compliance for students regarding the requirements for the Texas Success Initiative (TSI). Responds to inquiries and interprets rules, regulations, policies, and procedures. Provides general information about TSI and referrals as needed. Researches and analyzes administrative requirements for specific programs or projects. Applies, interprets, and communicates policies and procedures and serves as a resource for answering questions regarding policies. Provides support to the Associate Director and Program Coordinator as needed. Coordinates arrangements for meetings, appointments, conferences, and travel. Coordinates meetings, seminars, and other special events. Performs other duties as assigned.

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

In accordance with the federal contractor vaccination mandate , specific facilities at The Texas A&M System may be considered a covered contractor workplace with covered contractor employees. Therefore, successful applicants for this position may be subject to the federal mandate to be fully vaccinated against COVID-19 as a condition of employment unless an approved medical or religious accommodation is in place.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/AffirmativeAction/Veterans/Disability Employer committed to diversity.