Administrative Associate V

Job Title

Administrative Associate V

Agency

Texas A&M University

Department

Texas A&M University School Of Law

Proposed Minimum Salary

$15.87 hourly

Job Location

Fort Worth, Texas

Job Type

Staff

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability.  Diverse perspectives, talents, and identities are vital to accomplishing our mission and living our core values .

Who we are

At Texas A&M University School of Law, we instill in our graduates knowledge of the law, key professional skills and core values that set the Aggie Lawyer apart. Texas A&M University School of Law is an integral part of Texas A&M University, one of a select few institutions nationwide to hold land grant, sea grant and space grant designations. As Texas' first public institution, Texas A&M offers 101 doctoral programs and 151 master’s programs, in addition to the J.D. law degree. Many of these programs have attained top rankings and national recognition for quality by the National Research Council (NRC).

What we want

We are looking for an Administrative Associate V, to join our thriving School of Law! This position is crucial to support our enrollment strategy designed to matriculate a diverse, high-achieving student body. Particularly, this person will be responsible for general data entry and pre-and-post-admission application processing. In addition, other responsibilities of this position include: assisting in developing and executing operation procedures related to application processing in professional and graduate degree programs of study. Possessing great communication skills, exceptional customer skills,  demonstrating an organized approach to work, as well as having a strong work ethic are all needed to be successful in this position. We need an individual who subscribe to and support our commitment to Inclusion, Diversity, Equity and Accountability (IDEA) as stated above. If you believe you have the knowledge, skills and abilities to be successful in this position, then we encourage you to apply.

What you need to know

Please note: The work location will be at our Fort Worth campus.

COVID-19 information:   Texas A&M University monitors and updates our recruiting, hiring and onboarding processes to align with local, state and federally mandated health guidelines to keep employees, prospective employees, and visitors as safe as possible.  Each department has established both remote and in-person procedures for conducting these processes, which include sanitizing common spaces, a mask policy, and maintaining safe physical distancing to the extent possible.  Departments will provide the procedures to be followed at each step of the recruiting process.

Required Education and Experience:

• High School diploma or GED, or equivalent combination of education and experience

• Five years of experience in general office or clerical work 

Required Knowledge, Skills, and Abilities:

• Proficiency in Microsoft Office applications – Word, Excel, PowerPoint, Outlook

• Ability to multi-task and work cooperatively with others

• Ability to work as part of a team, demonstrating a willingness to be collaborative and supportive

Preferred Education and Experience:

• Bachelor's degree

• Six years of experience in office administration

• Significant experience working with student information systems (SIS) and customer relationship management (CRM) software, general database usage, and data entry experience 

• Exceptional customer service and responsiveness exhibiting good communication and organizational skills

• Prior experience in law school admissions and record-keeping, working knowledge of the LSAC ACES2 platform, or proficiency using Ellucian technology products

Preferred Knowledge, Skills, and Abilities:

• Must be an organized, detail-oriented problem solver with a strong work ethic

• Excellent verbal and written communication skills

• Demonstrated ability to quickly learn new programs and systems

• Superior customer service and interpersonal skills

Responsibilities:

• Administrative - Assists in developing and executing operation procedures related to application processing in professional and graduate degree programs of study. Recommends administrative changes, process improvements, and new initiatives. Serves as a technical liaison working with vendors and project teams to complete assignments and achieve department goals. Performs data entry, pre- and post-admission application processing, and reviews admission applications ensuring all records are complete, accurate, and up-to-date. Maintains fiscal, administrative, and academic records. Assists with the coordination of meetings, seminars, and on- and off-campus events providing occasional on-site support. Ensures compliance with federal, state, institutional, and accrediting agency policies and procedures. Reviews documents for supervisor. 

• Constituent Communication - Interprets rules, regulations, policies and procedures in response to constituent inquiries. Conducts follow-up contact with prospective students (by email, telephone, video conferencing, or in-person) from the point of inquiry through matriculation ensuring the completion of the enrollment process. Provides technical information regarding graduate degree programs and the enrollment process.

• Reports and Analysis - Collects, analyzes, and interprets data (quantitative and qualitative) to develop internal and external reports, inform decisions, and guide actions. Develops and administers assessment instruments of myriad projects and initiatives. Coordinates the maintenance of files, records, office supplies, or equipment. Responds to requests for information, preparing data in the desired format. Provides verbal and written activity updates upon request.

• Service and Professional Development - Serves on committees, workgroups, and task-forces as assigned. Engages in the activities of relevant professional organizations. Engages in continued education to improve skill set and stay abreast of industry standards. Performs other duties as assigned.

Instructions to Applicants: Applications received by Texas A&M University and TAMHSC, must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/AffirmativeAction/Veterans/Disability Employer committed to diversity.