Job TitleAdministrative Associate V
AgencyTarleton State University
Proposed Minimum Salary
Proposed Minimum Salary$14.91 hourly
Job LocationStephenville, Texas
The Administrative Assistant for Residence Life is responsible for providing clerical, administrative, and project support to Residence Life. This position reports to the Director of Residence Life and works closely with all team members to ensure the efficient administration of Residence Life processes. This position maintains a current knowledge of appropriate policies, processes and procedures in an effort to assure the efficiency and integrity of the Residence Life department. Serves as primary point of customer service and administrative contact for current and prospective students while meeting the needs of internal and external stakeholders. This position will often work on complex and confidential issues. Oversees and/or participates in the coordination, control, and completion of special projects and assignments that may include processing departmental employment, payroll, budgetary, travel, procurement tasks in multiple software systems. May serve on a variety of committees in a support capacity. Work hours: Mon-Fri; 8 AM-5 PM or as work requirements indicate
30% Customer Service: Greets and directs visitors, current and prospective students and their families. Responds to concerns and inquiries, as appropriate, and supports the department using resolution techniques. Serves as a primary point of contact and liaison with other offices, individuals and team members on a range of issues. Creates a professional and welcoming environment for all stakeholders.
30% Administrative Support: Provides administrative support for the Department of Residence Life under the direction of the Director for Residence Life. Provides support for the staff present in the office suite. Assists in the coordination of professional staff and student travel. Initiates and completes administrative processes associated with procurement, travel, employment (hiring, payroll and termination) and budget tasks. Coordinates multiple meeting room calendars and assists with the scheduling of meetings for Residence Life staff.
25% Technology: Through usage, gains proficiency with RMS Mercury Housing Assignment Software, Workday (Employee Services Software), Banner (Student Database Software), FAMIS/Canopy (Business Services Software), Concur (Travel and Procurement Software). Learns new software, as required, to fulfill the duties and responsibilities of the position. Demonstrates proficiency with Microsoft Office Suite.
15% Other Responsibilities: Establishes and maintains organized and efficient records for the Department of Residence Life. Gathers, enters and updates data to maintain records, files and databases as appropriate. Responsible for the administration, security, and confidentiality of records and information. Creates and composes correspondence and documentation to support the needs of the department. Prepares a variety of technical, statistical, financial and narrative reports, letters, memos and other written correspondence to effectively communicate departmental initiatives. Assists in the coordination, control and completion of special projects as requested.
Education and Experience:
High school diploma or equivalent combination of education and experience. Five years of administrative experience which includes accounting, payroll or customer service.
Knowledge, Skills and Abilities:
Oral and written communication skills. Ability to multitask and work cooperatively with others. Ability to professionally represent the department while demonstrating excellent customer service.
Experience working with accounting and budget processes in a service oriented environment.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/AffirmativeAction/Veterans/Disability Employer committed to diversity.
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