Administrative Associate Sr

University of Kansas, United States

Updated: about 1 month ago
Location: Lawrence, KANSAS

27178BR

Financial Aid & Scholarships


Position Overview

The Office of Financial Aid and Scholarships reports to the Vice Provost for Enrollment Management which includes the following functional units: Office of the Undergraduate Admissions, Office of Graduate Admissions, International Admissions, Enrollment Marketing & Communications, Enrollment Management Services, Financial Aid and Scholarships, Student Lifecycle Technology, and the Office of the University Registrar.

The Office of Financial Aid and Scholarships (FAS) serves students, families, and the community by providing federal, state, and institutional financial aid information and resources to assist students in achieving their educational goals.  Services are designed to support the educational goals of the individual student and the goals of the university as they relate to retention and graduation.  The promotion of educational access and equity for all students is a central focal point for FAS as they work with a diverse student population. FAS is committed to providing quality financial aid services to its constituents while maintaining accountability in the administration of public, institutional, and private financial aid funds.

Reporting to the Assistant Director of Aid Packaging, this position assists with various segments of the financial aid programs administered by the Financial Aid and Scholarships office and requires familiarity and expertise with the Federal Higher Education Amendments (HEOA), as well as with other federal, state, institutional and private financial aid regulations and policies. This position is critical in supporting our scholarship administration system – UKASH.

In addition to a competitive salary, KU offers great benefits to employees with up to 176 hours of paid vacation per year, 8 hours of sick leave earned every month, nine paid holidays plus one discretionary day, a retirement program, medical & dental insurance, life and disability insurance, other benefit plan options and State of Kansas discounts offered by various vendors.  KU also offers employees educational and professional development opportunities. KU is a great place to work! The University actively encourages applications from members of underrepresented groups.


Job Description

30% UKASH Management

  • Works with campus partners to develop their applications in UKASH – the KU one-stop destination for scholarship opportunities. Fosters the use of this system to maximize efficiency and effectiveness of data, providing support for end users.
  • Works in conjunction with supervisor to develop scholarship review processes for academic departments.
  • Assists in producing training materials to support campus partners. Provides deskside training and support. Maintains professional working relationships across campus.
    • 30% FAS Scholarship Coordination
  • Responsible for processing FAS institutional scholarships, fellowship posting requests, and outside scholarships.
  • Interprets KU Endowment Association scholarship agreements and sets up funds in multiple systems.
  • Utilizes SLATE and reviews various reports to ensure accuracy of scholarship offers to prospective students.
  • Adjusts scholarships for issues such as enrollment, residency changes, and study abroad.
    • 20% Packaging and Adjustment Support
  • Adjusts student budgets to facilitate posting awards.
  • Supports federal, state, and institutional financial aid programs by posting aid such as grants, waivers, and sponsorships in Enroll & Pay.
  • Processes Federal PLUS loans, including setting up parental data for loan originating and communicating with borrowers as needed.
  • Ability to access secure data in the Federal Student Aid Application Systems (requires a valid social security number and applicant cannot be in default on a federal student loan).
  • Assumes additional responsibilities as assigned.
    • 20% FAS Service Delivery
  • Involves strong service-delivery skills, including high-level problem-solving and discerning funding options available in difficult situations.
  • Serves as a primary point of contact for campus departments and handles student escalations related to scholarships. This involves handling incoming email through the scholarship account and managing HawkHelp service tickets.

    • Required Qualifications

  • High School Diploma or GED equivalency.
  • 4 years of office experience or 4 years of post-secondary education.

    • Preferred Qualifications

  • Demonstrated effective written and oral communication skills.
  • One year of related accounting experience.
  • Excellent problem-solving skills, with the ability to think outside of the box and develop creative solutions to complex challenges.
  • Demonstrated strong service delivery skills, with the ability to effectively communicate technical information to non-technical stakeholders.
  • Record keeping skills and ability to organize and manage multiple detailed tasks accurately.

    • Contact Information to Applicants

    Stephanie Covington ([email protected] , 864-5118)


    Additional Candidate Instruction

    In addition to the online application, the following documents are required to be considered for this position:

  • A cover letter addressing how required and preferred qualifications are met.
  • Resume or curriculum vitae.
  • Contact information for three professional references.

    • Incomplete applications will not be considered.


    Application review begins Monday, February 26, 2024 and will continue until a qualified pool of candidates has been identified.

    Advertised Salary Range

    $40,000


    Application Review Begins

    26-Feb-2024


    Anticipated Start Date

    01-Apr-2024


    Primary Campus

    University of Kansas Lawrence Campus


    Employee Class

    U-Unclassified Professional Staff


    Job Family

    Administrative Support-KUL


    Work Location Assignment

    Hybrid


    Disclaimer

    The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX, [email protected], Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY.


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