Job Title
Administrative Associate IV (Office Assistant)Agency
West Texas A&M UniversityDepartment
Residential LivingProposed Minimum Salary
Job Location
Job Type
Job Description
The A&M System strives to maintain a competitive, high-quality benefit package to support the health and wellness needs of our diverse workforce. This includes comprehensive health and welfare insurance plans, additional health and lifestyle programs, and optional retirement savings opportunities. Eligible employees will have access to paid leave programs in addition to 13-15 paid holidays each year. For more information regarding the benefit package go to: West Texas A&M University: Human Resources Benefits
The Administrative Associate IV (Office Assistant) is an integral and key staff member in the overall operation and services provided by Residential Living. This person serves as the first point-of-contact for students and families regarding departmental policies and processes. The volume of calls and visitors can be very high, and the Office Assistant must be able to handle the pressure of the high traffic situations.
The Administrative Associate IV (Office Assistant) will work as support in the Office of Residential Living, working with a variety of software programs. The Office Assistant will be asked to answer a multi-line phone system, routing calls, and forwarding messages. This person will also greet customers, run reports, file paperwork, assist with exemptions, and other duties as needed. Knowledge of Microsoft Office Suite is necessary and strong experience with Microsoft Excel and data entry is a plus. Must be able to operate basic office equipment. Previous residence hall/student housing experiences is preferred. Applicants must be available to work year-round, including the academic break periods while the University is open.
Responsibilities:
Provide excellent customer service to all guests by greeting customers, assisting incoming guests, answering phones, and taking messages
Manage the housing email accounts and distribute emails accordingly
Assist with the processing of exemptions
Regularly update the deposit listings, occupancy, application numbers, and other assigned reports
Assist in training student staff as it relates to front desk operations
Manage and organize the filing system
Process withdrawals from the Registrar’s office
Maintain and organize NSO parent lodging
Assist in creation and distribution of information related to department processes and procedures
Perform word processing, desktop publishing, and data management activities, and assist staff with the use of these applications. Compose correspondence, reports, publications, and the presentations including editing and proofreading
Assist with processing forms and paperwork (housing status changes, cancellations, meal plans, etc.) by utilizing Blackboard, StarRez, and Colleague; file forms when finished
Other duties as assigned.
Necessary Qualifications:
High School Diploma or equivalent combination of education and experience
Four years of related experience
Knowledge of word processing, spreadsheet, and database applications
Attention to Details
Ability to work in a fast-paced environment
Preferred Qualifications:
Working knowledge of StarRez, Colleague, and/or Blackboard
Applicant Instructions:
Please include the following with your application:
Cover letter
Resume
Three references
Please attach all documents in the attachment box at the bottom of the “My Experience” page before continuing through the application. Please use the “Upload” button to add each document individually. All revisions must be made prior to application submission. If you need assistance with uploading documents, please contact WTAMU Human Resources at [email protected] .
Texas law requires all males age 18 through 25 to be properly registered with the Selective Service System.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/AffirmativeAction/Veterans/Disability Employer committed to diversity.
Similar Positions
-
Business Coordinator (Level Ii Or Iii), Texas A&m Engineering, United States, 22 days ago
Job Title Business Coordinator (Level II or III) Agency Texas A&M Engineering Department Tees Fiscal Office Proposed Minimum Salary Commensurate Job Location Bryan, Texas Job Type Staff Job Descri...
-
Communications Specialist Iii, Texas A&m Engineering, United States, about 23 hours ago
Job Title Communications Specialist III Agency Texas A&M Engineering Department Engineering Communications Group Proposed Minimum Salary Commensurate Job Location College Station, Texas Job Type S...
-
Senior Administrative Coordinator I, Texas A&m Engineering, United States, 11 days ago
Job Title Senior Administrative Coordinator I Agency Texas A&M Engineering Department Chemical Engineering Proposed Minimum Salary Commensurate Job Location College Station, Texas Job Type Staff J...
-
Senior Administrative Coordinator Ii, Texas A&m Engineering, United States, about 23 hours ago
Job Title Senior Administrative Coordinator II Agency Texas A&M Engineering Department Chemical Engineering DH Proposed Minimum Salary Commensurate Job Location College Station, Texas Job Type Sta...
-
Administrative Coordinator I, Texas A&m Engineering, United States, about 23 hours ago
Job Title Administrative Coordinator I Agency Texas A&M Engineering Department Engineering Technology Proposed Minimum Salary Commensurate Job Location College Station, Texas Job Type Staff Job De...
-
Tti Research Scientist, TTI, United States, 14 days ago
Job Title TTI Research Scientist Agency Texas A&M Transportation Institute Department Air Quality and Environment Division Proposed Minimum Salary Commensurate Job Location Bryan, Texas Job Type F...