Administrative Associate III

Responsibilities:

• Provide direct patient support by answering calls, scheduling appointments, assisting patients with the check-in and check-out procedures including taking payments.

• Input and verify all laboratory orders, charges, and payments.  Make check deposits. Conduct weekly inventory.

• Monitor and follow up on patient messages and requests. Prepare general correspondences on behalf of the Health Services clinical team and health administrators.  Serve as a member of the Health Services customer service committee and manage the clinic customer service assessments.

• Provide support for Medical Services student workers and volunteers as well as wellness events including set up, break down, information dissemination, etc.

• Performs other duties as assigned.

Required Education & Experience:

• High school diploma or equivalent.

• Three years of related experience.

Required Knowledge, Skills & Abilities:

• Knowledge of word processing, spreadsheet, and database applications.

• Ability to multitask and work cooperatively with others.

• Strong verbal and written communication skills.

• Ability to work with sensitive information and maintain confidentiality.

• Strong interpersonal and organizational skills.

Preferred Qualifications:

• Bachelors degree.

• Three years of healthcare experience.

Job Posting Close Date:

Required Attachments:

Please attach all required documents listed below in the attachment box labeled as either “Resume/CV or Resume/Cover Letter” on the application. Multiple attachments may be included in the “Resume/CV” or Resume/Cover Letter” attachment box.  Any additional attachments provided outside of the required documents listed below are considered optional.

• Resume or Curriculum Vitae

• Cover Letter

Application Submission Guidelines:

All applicants are required to apply via our Career Site on or before the closing date indicated on the job posting. Applicant inquiries received via email and websites such as Indeed, HigherEdJobs, etc. will not be considered unless the individual has applied to the available position via the PVAMU Career site.

The required documents listed in the above "Required Attachments" section must be attached to the application prior to the job closing date indicated to ensure full consideration for the application submitted. Please contact the Office of Human Resource on or before the closing date indicated above at 936-261-1730 or [email protected] should you need assistance with the online application process.

Background Check Requirements: