Administrative Associate III

Montana State University, United States

Updated: 17 days ago

Location: Bozeman, MONTANA

Deadline: ;

Position Details
Position Information

Announcement Number	STAFF - VA - 24276
For questions regarding this position, please contact:	Search Support at [email protected] or 406-994-6468
Classification Title	Admin Assoc III
Working Title	Administrative Associate III
Brief Position Overview	Join the Housing Team at MSU! Providing professional, interactive, and student/tenant focused customer service and administrative support for the University Student Housing and Culinary Services’ main office.
Position Number	4N0471
Department	Residence Life Administration
Division	Auxiliary Services
Appointment Type	Classified
Contract Term	Fiscal Year
Semester
If other, specify From date
If other, specify End date
FLSA	Non-Exempt
Union Affiliation	FOCUS-MFPE
FTE	1.0
Benefits Eligible	Eligible
Salary	$21.50 per hour
Contract Type	Classified Hourly
If other, please specify
Recruitment Type	Open

Position Details

General Statement	University Student Housing (USH) at MSU, offers a unique, on-campus living experience for students and their families as they focus on their academic success. Managing 18 active on-campus communities (Residence Halls and Apartments) which are the home of up to 6,500 residents. The departmental mission includes provision of reasonably priced living environments which are clean, attractive, well-maintained, comfortable, and include safety features; ensures the orderly and effective administration of the program through efficient management; and provides a learning environment and related co-curricular programs which promote maturity and academic success.
Duties and Responsibilities	Under direction of the Associate Director, the front office administrative team of three Administrative Assistants work together to provide a wide variety of support services for the University Student Housing and Culinary Services’ main office. Actively welcomes students, tenants, visiting parents, and other campus constituents to the main office suite while pleasantly and professionally responding to a wide variety of inquiries. Provides high level administrative and technical support for the Housing Leadership Team Maintains several calendars and meeting spaces Knowledgeable about and speaks to policies and procedures Handles sensitive issues and emergent situations effectively Performs administrative support functions for processes related to areas such as: housing applications, tenant check-ins and -outs, keys, bill payment, scheduling student conduct meetings, and other processes handled by the central office Provides supervision and leadership to the Housing Ambassador team (10-15 students) and direction for the housing touring program Maintains office supply and marketing material inventories Assists with website content management and other digital marketing tools Administrative team is cross-trained to provide full coverage for the main office and and CatCard customer service window And actively participates as a member of the team while performing other duties in support of the department’s mission.
Required Qualifications – Experience, Education, Knowledge & Skills	Progressively responsible administrative work in a busy office setting with an emphasis on high level administrative support for multiple supervisors *or an equivalent combination of relevant education and experience.* Extensive customer service experience dealing effectively and diplomatically with a variety of people that may include handling difficult customer service situations. Proficient experience using computers and various software packages.
Preferred Qualifications – Experience, Education, Knowledge & Skills	Experience managing website content and pages. Experience with database management. Basic experience with graphic design or similar software. Basic cash handling experience.
The Successful Candidate Will	Accurately perform duties in a high traffic office environment with frequent interruptions Efficiently complete work while meeting varied deadlines in a timely manner Work effectively and efficiently in close cooperation with all staff in a team-oriented environment Demonstrate excellent communication skills Excellent researching and problem solving skills Follow and explain policies, and procedures Manage difficult situations appropriately and professionally and demonstrate excellent conflict resolution skills Consistently exercise initiative and good judgment Prioritize and organize workload Exhibit a strong sense of self-motivation and self-management Adapt to changing priorities Maintain confidentiality of records and information Share job duties with co-workers as needed Represent the department to others in a professional and courteous manner
Position Special Requirements/Additional Information	This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time. Everyone is welcome to apply/interview for this position but the department lacks the necessary funding to provide sponsorship at this time.
Physical Demands	To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. Normal office environment. Work for long periods of time at a computer or talking on the telephone. Occasionally move and place items up to 30 lbs. May occasionally work evenings, weekends, long hours, or consecutive days during busy periods as the school schedule demands.
This position has supervisory duties?	No

Posting Detail Information

Number of Vacancies	1
Desired Start Date	Upon completion of successful search
Position End Date (if temporary)
Open Date
Close Date
Applications will be:	Screening of applications will begin on March 18, 2024; however, applications will continue to be accepted until an adequate applicant pool has been established.
Special Instructions	Please address the qualifications in your cover letter and resume. Questions? Contact Search Support at [email protected] or 406-994-6468
Diversity Statement	Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples. In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile. MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: https://www.montana.edu/hr/recruitment/dualcareer.html

View or Apply

Similar Positions

Assistant Professor Of Applied Quantitative Ecology, MSU Ecology Department, United States, 3 months ago
The Ecology Department at Montana State University invites applications for a tenure-track Assistant Professor of Applied Quantitative Ecology. The department seeks candidates using cutting-edge q...