Administrative Assistant, Office of Counseling Services

The Office of Counseling Services is seeking a full-time Administrative Assistant that will work as part of the Student Services team in the Counseling Center. This position will multi-task, and implement stellar student service through face-to-face communication, phone calls and/or by email. The Administrative Assistant position reports to the Executive Director of Counseling.

QUALIFICATIONS:

Education

• Bachelor’s degree required.  Significant computer knowledge (Microsoft Office, Excel, Outlook, Datatel, Titanium) is required.   

Experience and Training

• 3 to 5 years of previous experience in a professional office setting; working at a college and/or university is preferred.

Knowledge, Skills, Ability:

• Excellent written and oral communications skills
• Strong interpersonal and organizational skills
• Proficiency with Microsoft Suite programs
• Understanding of confidentiality and ethical standards within a counseling office as required by HIPAA and FERPA.

ESSENTIAL FUNCTIONS :

• Provides office coverage and reception to visits of the Counseling Center office
• Provides assistance for students requesting counseling appointments, sending appointment reminders, and other student needs as they arise
• Provides administrative assistance to the Executive Director as it pertains to purchasing, maintaining office supplies, work orders, processing mail, maintaining the reception area and other duties as assigned.
• Records minutes of staff planning meetings
• Assists in planning events hosted by the Counseling Center
• Maintains confidentiality at all times with student clients who visit the Counseling Center.
• Provides phone assistance, taking messages, returning calls, and Counseling email within 24 hours. 
• Other duties as assigned

CONTACT INFORMATION:

For more information about this position, please contact Brett Barger, Assistant Vice President of Student Support Services at [email protected]