Qualifications
•Knowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applications
•Ability to work independently and exercise appropriate decisions with minimum supervision
•Strong communication skills to interact with psychiatric patients and explaining department’s policies as they relate to appointment scheduling, billing, collections and registration
•Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public
•Skill in organizing and prioritizing assignments
•Knowledge of NPBHS and Medical Enterprise supported services, Care Connect (EPIC) systems, preferred
•Working knowledge of Medi-Cal, HMO’s, PPO’s, third party payors, etc., authorizations and eligibility requirements and regulations, preferred
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