Administrative Assistant II

Updated: about 2 months ago
Job Type: FullTime
Administrative Assistant II
4723 Administrative Assistant II
707 Parnassus Avenue
Oral and Maxillofacial Surgery
7:30 am - 4:30 pm
8 Hours
The Administrative Assistant II position exists to assist patients schedule appointment, check –in to their appointments, and register for their appointments in the department of Oral and Maxillofacial surgery. Communication between patients and their healthcare providers is essential and this position assists in this process. Not only in making appointments, but conveying messages to their providers when a patient is having an emergency situation. The front desk position is the “gateway” to the doctor’s practice.
Oral and Maxillofacial Surgery is the specialty which combines surgical training with dental expertise for the treatment of diseases, injuries, tumors, and deformities of the face and jaws. We make use of all the diagnostic facilities of the UCSF medical center and admit patients to UCSF, Moffitt/Long hospital, San Francisco General Hospital, Mt. Zion Hospital and the Veterans Administration Medical Center.
MISSION: Advancing health through excellence in patient care, education and discovery.
VISION: To be the preeminent innovator in oral and craniofacial health worldwide.
VALUES: Through our values, we demonstrate LEADERSHIP in all that we do.
Leadership, Excellence, Accountability, Diversity, Engagement, Respect, Social responsibility, Honesty, Innovation, and Partnership.
The School is committed to providing outstanding, integrated patient-centered care, preparing the next generation of clinicians and scientists for a rapidly evolving health care system, leading the world in scientific discovery and its translation into improved patient care and public health, creating and maintaining a supportive work and learning environment that attracts the best faculty, staff, students and trainees who can meet the changing needs of the School, society and profession, and optimizing resources to support strategic objectives and maximize stakeholder value.
We provide comprehensive oral health care services with over 120,000 patient visits per year. We offer a four-year DDS program as well as a two-year program for international dentists that culminates in the DDS degree. We have numerous specialty residencies, PhD and Master’s degree programs in Oral and Craniofacial Sciences, a combined DDS-PhD program, and a combined PhD-dental specialty training program. Other graduate programs include Craniofacial and Mesenchymal Biology and Bioengineering, and a DDS/MBA program. The School is one of the preeminent oral and craniofacial research enterprises in the world, ranking number one in National Institute of Health funding for 24 consecutive years.
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.
• High school graduation and three years’ of demonstrated experience working in a medical or dental office, registering, scheduling and speaking with patients on a daily basis, or an equivalent combination of education and experience
• Must be able to demonstrate and communicate knowledge of medical and or dental insurance, being able to define and explain simple terms used daily
• Computer skills, demonstrated use of patient care software
• Be able to demonstrate knowledge of basic type of oral issues and how they should be scheduled
• Excellent customer service skills
• Ability to multi-task
• Excellent phone skills
Note: Fingerprinting and background check required. Effective March 13, 2017, all final candidate(s) for employment are required to undergo a background check.
• One year experience working in an Oral and Maxillofacial practice
• Bilingual
Full Time
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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