Administrative Assistant

• Act as the primary contact for the main office suite with regard to daily office functions to ensure that the office runs smoothly. Duties to include but not limited to serve as receptionist, greet and refer calls, respond to inquiries from students, University staff, sponsors and/or the public with extensive knowledge of departmental programs and courses, monitor the department’s general email and voicemail accounts and forward messages to the appropriate party for reply in a timely manner, receive and distribute incoming mail and packages; aid faculty in sending mail and shipments, maintain the department’s key database and inventory, and order and maintain supply inventory

• Provide general support in execution of office operations which involves but are not limited to duties to includes filing, scheduling meeting space/logistics, preparation of meeting materials, assists with departmental events (graduation reception, search receptions, etc.)

• Provide support for various administrative tasks, which include but not limited to assisting faculty and staff with special projects, liaison in solving routine administrative or procedural problems with other departments, monitor and handle maintenance related issue for the department and prepare Fixit requests

• Plan work distribution for peak periods and train student workers to provide quality customer service to office visitors, assist students with general questions about registration, office hours, credit transfers, major declaration, course prerequisites and other inquiries as they arise

• Maintain policy and decision files, regulations, historical files and similar documentation applicable to the programs administered

• Maintain RGSLL website to include but not limited to making changes and updates as requested by the Chair, faculty and staff, monitor and initiate necessary changes based on faculty changes, promote the department activities via CCAS news agencies and/or other social media sites

• Act as the department’s primary liaison for course scheduling requests, semester changes/additions, prepare forms/reports at the request of faculty and staff, and monitor the changes

• Research and provide data reports from ThoughtSpot, Insight, and Banner applications as necessary and at the request of faculty and staff

• Collect and maintain faculty office hours each semester in a timely manner to create an accurate faculty list

• Produce the department’s bi-weekly newsletter, by collecting information from faculty and staff and compiling the information provided to make-up the newsletter

• Act as the faculty delegate to produce expense reimbursements via Concur, under the supervision of the Office Manager

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.