Administrative Assistant
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Job no: 502483
Work type: Full-Time
Location: University City - Philadelphia, PA
Categories: Drexel University, College of Nursing and Health Professions
Job Summary
The Department of Physical Therapy and Rehabilitation Sciences at Drexel University is looking for an administrative assistant to assist with the daily operation of the physical therapy clinical practice. The clinical practice is located within the Drexel Recreation Center, a 240,000 square foot facility on Drexel’s main campus that serves as the fitness and wellness hub for the university. The physical therapy practice treats orthopaedic and neurologic injuries of the head, spine, shoulder, elbow, wrist/hand, hip, knee and foot/ankle.
It is important that the person in this position have strong communication skills, prioritize customer service, and be persistent and internally motivated. The position will be supervised by the Director of Physical Therapy practice.
Essential Functions
This position is to assist with the administrative tasks related to the physical therapy practice. Tasks include, but are not limited to, assisting students, members and patients with questions, checking patients in and out for their physical therapy appointments, registering patients, assisting patients with scheduling of appointments, collecting co-pays, and verifying insurance coverage.
Required Qualifications
- High School Diploma or GED
- 0-2 years of experience
Preferred Qualifications
- Customer service oriented.
- Effective written, verbal, and non-verbal communication skills.
- Ability to interact with patients and clinicians.
- Knowledge of standard office procedures.
- Manage phone and e-mail communication for the clinical practice.
- Knowledge of use of a personal computer with Microsoft Windows required.
- Familiarity with computerized patient scheduling software, insurance plans, and cash handling a plus.
Physical Requirements
- Typically sitting at a desk/table
- Typically standing, walking
Location
- University City – Philadelphia, PA
Additional Information
This is a full-time, Temporary position classified as Non-Exempt. The offered pay is based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.
For information about benefits, please review Drexel’s Per Diem/Casual/Temporary Benefit Fact Sheet .
Special Instructions to the Applicant
Please make sure you upload your CV/resume and cover letter when submitting your application.
Review of applicants will begin once a suitable candidate pool is identified.
Advertised: Jan 10 2024 Eastern Standard Time
Applications close: Feb 10 2024 Eastern Standard Time
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