Administrative and Social Media Coordinator

91756BR

Off-Campus: Washington, D. C.

Program Coordinator

Job Description

The Leadership, Diplomacy and National Security (LDNS) Lab at Arizona State University seeks a collaborative and resourceful Social Media Specialist to manage executive-level calendars, coordinate travel and expense reports, and plan/create high-quality content and campaigns across social media platforms. The specialist identifies, develops and implements creative ways to promote the LDNS Lab and expand engagement with key audiences on Facebook, Instagram, LinkedIn, Twitter and YouTube. The Social Media Specialist is responsible for planning a social media calendar, producing posts and other creative assets, scheduling content, tracking and analyzing data, and reporting on performance. This role aims to increase brand awareness, engagement and participation with the LDNS Lab’s academic programs, events and initiatives, positively portraying the LDNS Lab and the work of its faculty, staff, students and alumni. This position serves as a subject matter expert on social media topics and trends, ensures best practices, makes recommendations for embedding social media into other marketing, communications and events efforts, and coordinates across the LDNS Lab and university to determine appropriate communication using social media. This position will also assist with copy writing and review for marketing of college events through email and web channels.
Candidates who move to the final interview round will be asked to provide work samples that demonstrate previous experience with social media and writing.

Job Family

Business Operations

Department Name

Exec Admin/Univ Affairs - DC

Full-Time/Part-Time

Full-Time

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$63,000 -$65,000 per year; DOE

Close Date

15-June-2023 - EXTENDED

Essential Duties

• Manages executive-level calendars.
• Coordinates and arranges the executive travel and complete expense reports using Concur.
• Develops brand-specific content for posts and campaigns that promote the mission of the LDNS Lab.
• Maintains active presence on Facebook, LinkedIn, Twitter, Instagram, YouTube and other social media platforms as relevant.
• Monitors LDNS Lab’s social media accounts.
• Communicates issues shared on social media with supervisor and works to resolve as directed.
• Responds to messages and inquiries received through social media channels with accurate information.
• Uses social media monitoring tools and analyzes data to provide reports on social media performance.
• Develops best practices, makes recommendations and provides resources to faculty, staff and students on use of social media.
• Researches relevant social media content, keeps up to date with social media trends and applies knowledge to LDNS Lab’s social media presence.
• Builds relationships with faculty, staff, students and others on ASU campus to extend local, national and global reach of the LDNS Lab.
• Attends LDNS Lab and student events as needed to capture images and video for social media.
• Recruits faculty, staff and students to participate in social media campaigns and communicates necessary documentation and resources for participation.
• Coordinates LDNS Lab newsletter with student worker(s) for coverage of college events and completion of tasks.

Minimum Qualifications

Bachelor's degree in field appropriate to area of assignment AND two years administrative/coordinator program experience; OR, Six years of progressively responsible administrative/coordinator program experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Experience in a fast-paced, collaborative team-based work environment.
• Evidence of strategic thinking.
• Evidence of effective communication skills.
• Experience planning and maintaining a regular editorial calendar and pitching social media campaigns to supervisors.
• Experience with social media management systems such as Hootsuite.
• Experience in establishing and maintaining effective working relationships with stakeholders.
• Knowledge of AP style, grammar and spelling.
• Experience taking and editing photos.
• Ability to translate complicated or technical subjects into common language.
• Experience reviewing and editing the written and graphic design work of others.
• Knowledge of Salesforce is a plus.
• Knowledge of Adobe Creative Cloud applications and/or Canvas is a plus.
• Experience with video production is a plus.
• Evidence of commitment to diversity, equity and inclusion initiatives is a plus.

Working Environment

• This position is eligible for Hybrid work.
• This position reports directly to the senior director of military and strategic initiatives in the Office of University Affairs and can be remote majority of the time. However, the successful candidate will be required to occasionally travel to the ASU Washington Center to assist with events or meetings.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.