Scheduling & Workforce Coordination
• Prepare, publish, and maintain student employee work schedules across locations
• Approve time-off requests and coordinate shift coverage across locations
• Adjust staffing levels based on operational demands and seasonal needs
• Maintain scheduling accuracy and documentation
Operational Administration
• Maintain open-to-buy spreadsheets and operational reports
• Create and update spreadsheets related to sales, inventory, and financial tracking
• Organize and maintain operational documentation and procedures
• Perform the daily open and/or close, month-end close, and annual inventory processes in collaboration with the Merchandising Operations team
• Assist with critical Auxiliary Business Services events and operational needs during non-peak times, providing cross-functional support across auxiliary venues and programs as directed
Financial & Inventory Processes
• Assist with receiving and invoicing processes, ensuring accuracy and completion
• Maintain accurate inventory transfer records and system updates
• Support financial processes and ensure data integrity
• Assist with payroll/time entry approval as proxy when assigned
Communication & Coordination
• Manage incoming communications from customers, vendors, and staff
• Coordinate information flow between buyers, managers, and store staff
• Support operational planning and execution through effective communication
Retail Support
• Provide sales floor coverage as needed during peak times or staffing gaps
• Assist with customer service and store operations when necessary or as directed
Training & Administrative Support
• Assist leadership with scheduling and coordination of monthly training and professional development activities for workforce
• Maintain records related to student workforce operations
• Assist with onboarding student employees and reinforcement of training expectations as needed
Continuous Improvement & Compliance
• Commit to learning about continuous improvement strategies and Lean practices and integrating them into daily retail operations. Actively engage in University continuous improvement initiatives
• Apply safety-related knowledge, skills, and practices to everyday work, and maintain confidentiality of sensitive information
• Perform other duties as assigned