Admin Specialist Assoc Health

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Summary

We are seeking an Administrative Specialist Associate to join our team in Plastic Surgery. The Section of Plastic Surgery is a vibrant, growing group currently with 19 clinical faculty members, 4 clinical fellows, 3 research faculty, 28 residents, and a very large clinical volume. This position will support three to four faculty members.

The successful candidate will have to exercise initiative, independent judgment, and diplomacy, demonstrate a service-oriented attitude, and follow through. We are looking for a team member with excellent attention to detail and a strong knowledge of Michigan Medicine technology, policies, and procedures.  The ability to prioritize and meet deadlines is essential as is discretion in handling sensitive and/or confidential matters.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

• Coordinate and maintain complex faculty calendars, provide administrative support, and schedule meetings using MS Outlook, Qgenda, and Zoom.  
• Manage and coordinate travel arrangements for three to four faculty and visiting professors on complex domestic and international meetings and conferences while maintaining Michigan Medicine travel guidelines.
• Submit travel reports to Shared Services in a timely manner.
• Assist with credentialing re-credentialing, licensure, and recertification. 
• Maintain curriculum vitae in Elements. 
• Reconcile Statement of Activity for CMEs monthly, pcard, and Medical School discretionary    accounts.
• Transcribe and edit all internal and external correspondence, manuscripts, using advanced medical terminology. 
• Work closely and communicate efficiently with the clinic team and faculty.
• Manage immigration-related tasks and processes.
• Responsible for creating and uploading the quarterly Hand Call and holiday schedule, consisting of Plastic Surgery and Orthopedic Hand surgeons.
• Hand Fellowship Coordinator supporting 2 hand fellows.
• Additional section responsibilities may be assigned in addition to faculty support.

Required Qualifications*

• Bachelors degree or equivalent combination of education and experience
• 4 years of progressively responsible administrative experience
• Excellent interpersonal, verbal, and written communication, as well as collaborative skills
• Demonstrated organizational skills, attention to detail, ability to take initiative, set priorities, and manage multiple projects simultaneously.
• Demonstrated ability to interact professionally with a diverse group of customers while providing a high level of customer service.
• Experience with Microsoft Office suites.
• Ability to follow established procedures, handle a variety of tasks concurrently, set priorities, and meet deadlines.
• Ability to exercise independent good judgment, confidentiality, and diplomacy.

Desired Qualifications*

• Knowledge of university policies and procedures as well as University systems including Concur, Wolverine Access, MiChart, Elements, Cornerstone
• Advanced experience in Excel
• Knowledge of basic accounting principles
• Knowledge of/experience with QGenda and Zoom
  

Work Schedule

Monday through Friday 8 am - 5 pm. The position may have the ability transition to hybrid after training.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.