Qualifications
Required
One year experience working in a medical office including answering telephones, interacting with patients and familiarity with current billing practices including governmental plans
One year of experience scheduling patient appointments in computerized appointment scheduling system
Excellent interpersonal skills which promote pleasant and effective communications with patients, staff and doctors
Excellent verbal and written communication skills
Flexible personality and ability to adapt to changing needs of department
Ability to interact calmly and effectively with patients with difficult personalities
Preferred
Experience registering patients in UCLA Encounter Registration system
Experience working in a teaching environment
Experience working in an Ophthalmology practice
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