Accounts Receivable Manager

University of South Carolina, United States

Updated: 3 months ago
Location: Columbia, SOUTH CAROLINA
Job Type: FullTime
Deadline: ;

Posting Summary


Logo
Posting Number STA00067PO24
Job Family Financial and Accounting Operations and Analysis
Job Function Bursar's Office
USC Market Title Student Accounts Representative
Link to USC Market Title https://uscjobs.sc.edu/titles/132875
Job Level P1 - Professional
Business Title (Internal Title) Accounts Receivable Manager
Campus Union
Work County Union
College/Division USC Union College/Division Level
Department USC Union Palmetto College
State Pay Band 5
Approved Starting Salary $45,133
Advertised Salary Range $45,133
Location of Vacancy
Part/Full Time Full Time
Hours per Week 37.5
Work Schedule
Standard Working Schedule: 8:30 a.m. to 5:00 p.m.
Must be willing to work a flexible schedule to meet the needs of the department.
Basis 12 months
Job Search Category Student Services


About USC


About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Inclusive Excellence Statement
At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.


Benefits for FTE Positions


The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the About Benefits section on the Applicant Portal at uscjobs.sc.edu.




Position Description


Advertised Job Summary
Monitor students’ accounts to ensure accuracy of tuition and charges. Works with students and bookstore manager to process book vouchers (as required). Monitors course material fees applied to students’ accounts. Reviews and approves student refunds daily; processes refunds for miscellaneous student payments. Monitors students’ and sponsors’ accounts and takes action to collect balances due.
Coordinates with the campus Office of Veteran’s Affairs to bill military students’ education benefits through various government portals.
Initiates write-off process for delinquent accounts and takes action to record write-offs on students’ accounts.
Works closely with the Bursar’s Office to ensure eligible delinquent accounts are submitted to collection agencies and the SC Department of Revenue Setoff Debt program.
Mass charge uploads and fees and payments to students’ accounts as necessary.
Initiates collection efforts on checks returned for non-sufficient funds (NSF) and reconciles the 12008 account monthly.
Reviews daily ACH file for sponsor payment.
Monitors and adjusts balances in the 12777 holding account.
Works closely with Financial Aid Office to make sure students’ aid is processed and recorded on their accounts.
Works with students to ensure financial aid is accepted and posted to the accounts.
Monitors students’ payment plans; assists students in setting up payment plans as necessary.
Uploads all necessary students’ accounts receivable and delinquency information to BDMS.
Drops students for non-payment. Invoices third-party vendors for non-student miscellaneous accounts receivable; collects and records payments.
Monitors miscellaneous accounts receivable aging report.
Communicates with third-party vendors on non-student miscellaneous accounts receivable as needed. Frontline customer service representative for the Business Office dealing with internal and external customers.
Communicates with students on all account issues, payment timelines, delinquencies, and holds; communications are in-person, by email, telephone, live web chat, and text.
Represents the Business Office in new student orientation sessions; makes presentations, answers questions, provides guidance to new students.
Reviews department website for accuracy and makes sure information regarding fees, deadlines, and tutorials is current.
Maintain comprehensive records )and reporting system of tuition and fee billings and collections, review refund vouchers, sponsor accounts receivable, Title IV vouchers and invoices, journal entries, deferments, reconciliations, write-offs, and other documents. Campus cashier; receipts payments, issues change to students, departments, and the campus community.
Ensures adequate cash is on hand for daily operations.
Responds to inquiries from students, parents, faculty, and staff.
Prepares change funds for theater and athletic events; reconciles ticket sales and receipts; records deposits.
Accepts and records departmental deposits submitted to the Business Office from various campus departments and student organizations.
Provides technical assistance with student portal.
Serves as backup to other staff in the Business Office for facility rentals, residency verification, and food approvals.
Other Business Office duties as deemed appropriate and necessary.
Minimum Qualifications
Bachelor’s degree and 1 or more years of experience, which may be substituted by equivalent combination of certification, training, education, and/or experience
Preferred Qualifications
Knowledge of student registration and fee payment processes, federal financial aid disbursement policies and procedures.
Knowledge/Skills/Abilities
Personal competencies: self-objectivity; flexible, ethical, proactive, and self-confident.
Interpersonal skills: responsiveness, cooperative, adaptive communication style, team oriented.
Critical thinking skills: gathers data for decision-making, analysis, and problem-solving.
Organizational competencies: understands organizational structure and government structure, planning, goal setting, role of policies and procedures, and is innovative.
Customer focused.
Technical competencies: Understands programs, processes and procedures, applies specialized technical skills, keeps up to date on technical and program skills. Detail oriented. Integrates technology into the workplace.
Proficient in Banner, BDMS, Data Warehouse, MS Excel, TouchNet, PeopleSoft Miscellaneous Accounts Receivable module.


Job Duties


Job Duty
Monitor Student Accounts
Monitor students’ accounts to ensure accuracy of tuition and charges. Works with students and bookstore manager to process book vouchers (as required). Monitors course material fees applied to students’ accounts. Reviews and approves student refunds daily; processes refunds for miscellaneous student payments.
Essential Function Yes
Percentage of Time 20
Job Duty
Student Accounts Receivable
Monitors students’ and sponsors’ accounts and takes action to collect balances due.
Coordinates with the campus Office of Veteran’s Affairs to bill military students’ education benefits through various government portals.
Initiates write-off process for delinquent accounts and takes action to record write-offs on students’ accounts.
Works closely with the Bursar’s Office to ensure eligible delinquent accounts are submitted to collection agencies and the SC Department of Revenue Setoff Debt program.
Mass charge uploads and fees and payments to students’ accounts as necessary.
Initiates collection efforts on checks returned for non-sufficient funds (NSF) and reconciles the 12008 account monthly.
Reviews daily ACH file for sponsor payment.
Monitors and adjusts balances in the 12777 holding account.
Works closely with Financial Aid Office to make sure students’ aid is processed and recorded on their accounts.
Works with students to ensure financial aid is accepted and posted to the accounts.
Monitors students’ payment plans; assists students in setting up payment plans as necessary.
Uploads all necessary students’ accounts receivable and delinquency information to BDMS.
Drops students for non-payment.
Essential Function Yes
Percentage of Time 30
Job Duty
Miscellaneous Accounts Receivable
Invoices third-party vendors for non-student miscellaneous accounts receivable; collects and records payments.
Monitors miscellaneous accounts receivable aging report.
Communicates with third-party vendors on non-student miscellaneous accounts receivable as needed.
Essential Function Yes
Percentage of Time 20
Job Duty
Communications and Record Keeping
Frontline customer service representative for the Business Office dealing with internal and external customers.
Communicates with students on all account issues, payment timelines, delinquencies, and holds; communications are in-person, by email, telephone, live web chat, and text.
Represents the Business Office in new student orientation sessions; makes presentations, answers questions, provides guidance to new students.
Reviews department website for accuracy and makes sure information regarding fees, deadlines, and tutorials is current.
Maintain comprehensive records )and reporting system of tuition and fee billings and collections, review refund vouchers, sponsor accounts receivable, Title IV vouchers and invoices, journal entries, deferments, reconciliations, write-offs, and other documents.
Essential Function Yes
Percentage of Time 20
Job Duty
Other Functions
Campus cashier; receipts payments, issues change to students, departments, and the campus community.
Ensures adequate cash is on hand for daily operations.
Responds to inquiries from students, parents, faculty, and staff.
Prepares change funds for theater and athletic events; reconciles ticket sales and receipts; records deposits.
Accepts and records departmental deposits submitted to the Business Office from various campus departments and student organizations.
Provides technical assistance with student portal.
Serves as backup to other staff in the Business Office for facility rentals, residency verification, and food approvals.
Other Business Office duties as deemed appropriate and necessary.
Essential Function Yes
Percentage of Time 10


Position Attributes


Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.


Safety Sensitive or Security Sensitive No
Hazardous weather category Non-Essential


Posting Detail Information


Number of Vacancies 1
Desired Start Date
Job Open Date 01/24/2024
Job Close Date
Open Until Filled Yes
Special Instructions to Applicant
Please attach a cover letter indicating your interest in this position, resume, unofficial transcript(s), and list of professional references including their names, phone numbers, and email addresses. The unofficial transcript(s) can be uploaded in Other Supporting documents. Professional references will be contacted directly for letters of recommendation.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
Quicklink for Posting https://uscjobs.sc.edu/postings/163115
EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

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