Accounts Receivable Clerk

Wayne State University is searching for an experienced Accounts Receivable Clerk at its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

POSITION PURPOSE

The is a full-time, on-campus position that performs moderately complex clerical and bookkeeping work routines applying accepted methods and procedures in the processing, verification and recording of accounts receivable documents for a School, College, Division or Center/Institute of the University.  Utilize technical knowledge or aptitude for making mathematical computations and handling detailed numeric or loan receivable work. Answer general account inquiries regarding department operations, serving as a front-facing, representative to clients on campus.

ESSENTIAL JOB FUNCTIONS

• Maintain, reconcile, and monitor various financial transactions, suspense accounts and accounts receivable balances.  Prepare subsidiary journal vouchers; review delinquent accounts and assign to collection agency.  Review check scans and disbursement forms; credit loan account records and update payment status.  Process billings and maintain appropriate records of billing/collection activities.
• Audit and process a variety of financial documents; reconcile, verify, and post receipts, vouchers and bank checks; credit and debit accounts according to double entry bookkeeping methods.  Prepare and disburse special checks (e.g. emergency loans, payroll, etc.); check and verify data and determine accuracy of mathematical computations (e.g. returned item checks, teller balances, etc.).   
• Receive and input data into computerized financial accounting system; data enter and update on-line records; add, delete, and edit data.  Review and verify coded data; generate scheduled reports and statistical information as needed.
• Compile statistical data.  Prepare special activity reports, summaries, logs and lists in the processing and verification of accounts receivable transactions in monitoring the status of delinquent and special accounts and in measuring and assessing productivity workflow.  Maintain file copies of issued debits and credits.  Prepare spreadsheets, forms, and records of internal and external billing/collection activities.
• Provide student and internal customer front facing support, answering inquiries in person, over phone, via MS Teams or by email. Answer general inquiries regarding department operations, activities and applicable University guidelines and regulations.  Resolve problems and answer questions pertaining to the status of accounts, the credit/debit of financial transactions, etc.  Contact appropriate University personnel, students and outside collection and billing agencies regarding accounts, errors, and discrepancy on financial documents (checks and receipts) and standard operations and services. Triage cases as necessary, escalating higher level cases to appropriate department personnel. 
• Perform standard clerical functions.  Operate computer terminal and general office equipment, e.g. calculator, photocopier, etc.  Type routine correspondence, forms and memos, e.g. deferment letters.
• Perform related work as assigned.

ADDITIONAL COMMENTS

This classification level is designed to perform procedural work routines involving moderately complex clerical and bookkeeping activities in the processing, verification and recording of accounts receivable documents and other financial transactions such as tuition loans and suspense accounts.  Work activities involve thinking within standard practices, instructions, and procedures.  The incumbent should have an aptitude for making mathematical computations and the ability to process a large volume of detailed numeric documents as well as to understand and follow complex oral and/or written instructions. This classification is generally located in the Division of Fiscal Operations or designated personnel and fiscal area of responsibility in a School, College, Division or Center/Institute of the University.  This classification reports to and receives work direction from a management level position.

MINIMUM QUALIFICATIONS

• High school graduate or an equivalent combination of education and/or experience; coursework in bookkeeping or accounting preferred.
• Some knowledge of accounts receivable and loans receivable practices and procedures.
• Customer service experience. 
• Some experience using and knowledge of Financial Management System (FMS/BAR) and General Billing System (GBS) preferred.
• Ability to make mathematical computations accurately.
• Ability to operate standard office equipment.
• Typing and data entry skills may be required.
• Some knowledge of university policies, procedures and regulations is necessary.
• Ability to communicate effectively with others.
• Strong organizational skills; keen attention to detail.
• Typically, incumbents have held positions as Accounting Clerk, Office Clerk or Secretary.

H82 - Fiscal Operations

H8235 - Bursar

• Regular Employee
• Job type: Full Time
• Job category: Staff/Administrative

• Compensation type: Annual Salary
  
• Salary minimum: $29,739
• Salary hire maximum: $35,683

This position must be filled pursuant to the provisions of a collective bargaining agreement, and as such may be filled by a qualified bargaining unit member, should one apply.

• Number of openings: 1
• Reposted position: No
• Reposted reason: None (New Requisition)
  

University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.

Wayne State University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. The university encourages applications from women, people of color and other underrepresented people. Wayne State is an affirmative action/equal opportunity employer.