The Strategic Retail Account Manager (B2B2C) serves as a vital member of the Activation Team and is responsible for executing the strategic outreach vision of the team, Employer Solutions and SEI. This role focuses on managing and growing a network of strategic accounts within an assigned territory. This includes coordinating outreach events, facilitating the needs of existing and prospective students, generating inquiries and applications, and supporting new strategic account relationships.
Essential Duties & Responsibilities:
Develop relationships directly with Strategic Retail accounts to drive engagement.
Be an effective storyteller, with strong presentation skills, who can successfully articulate SEI’s value proposition, overcome objections, and build trust and credibility to influence decision makers and secure business.
Coordinate and execute all employee-facing outreach events including trade shows, conferences, client meetings and presentations and other events as assigned.
Coordinate and execute all employee-facing communications including email campaigns, print and electronic marketing collateral, social media, and other campaigns as assigned.
Generate and refer high-quality student and learner inquiries through virtual and in-person outreach events and refer to assigned enrollment teams.
Provide remote and onsite support for students and learners at Strategic Retail partner locations within assigned territory and connect students and learners to enrollment and academic teams as appropriate.
Develop and manage a network of contacts and referral sources.
Assess client needs and provide feedback to the leadership team.
Collaborate with the larger Activation Team to ensure strategic alignment and adoption of best practices.
Other responsibilities as assigned.
Job Skills:
A proven ability to close.
Strong listening and presentation skills.
Must have exceptional presentation skills, and the ability to quickly alter outreach approach based on client response.
You are self-motivated and can motivate others.
Work Experience:
Four to six years’ experience with demonstrated success in account management, business development, corporate outreach and lead generation; preferably in the education industry.
Bachelor’s degree from an accredited institution required.
Other:
Work remotely with the ability to travel up to 75% of time.
Must be able to lift 25 lbs.
Travel via plane, car, and metro may be required to perform this job.
Must be able to work more than 40 hours per week when business needs warrant.
Access information using a computer.
Effectively communicate, both up and down the management chain.
Effectively cope with stressful situations.
Strong mental acuity.
Regular, dependable attendance and punctuality are essential functions of this job.
Other essential functions and marginal job functions are subject to modification.
#LI-JD1
If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at [email protected].
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