Accommodations and Retention Counselor

Under the general direction and leadership of the Associate Director, the incumbent will provide comprehensive and holistic intake, referrals, and linking of services to serve the disability-related needs of students enrolled at CSULB who have a qualified disability and require access to programs and services. Incumbent will work across programs and serve as the primary contact for prospective and newly admitted students and will review highly sensitive and confidential disability documentation, determine reasonable accommodations, and provide on-going disability management support. The Accommodations and Retention Counselor assesses and determines the nature and extent of a wide variety of disabilities, needed accommodations, and required support services. Incumbent advises students regarding classroom accommodations and disability-related challenges related to education/career options and choices including consulting with faculty regarding student needs and disability related course concerns. Interprets federal and state laws and regulations to students, faculty, and the campus-at-large. The incumbent will serve as a resource for students, staff, and faculty regarding the purpose, operation, and services for BMAC and provides disability management and academic support workshops for all BMAC students. Incumbent coordinates programs that support outreach and ensure the delivery of high quality services for students, faculty and staff and provide coordination for various BMAC held events and student led disability awareness and advocacy.

Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public.

Ability to analyze complex situations accurately and adopt effective courses of action.  Ability to advise students individually and in groups on complex student-related matters. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization. Ability to work as part of a team through close collaboration with colleagues and coordinate with others. Ability to work effectively and productively as part of a team and establish and maintain cooperative, positive, and respectful working relationships. Ability to consistently report to work on time prepared to perform the duties of the position. Working knowledge of standard work practices. Ability to plan, coordinate, and implement special events, programs, and activities. Experience making presentations to prospective students and other audiences. Experience with working with a diverse group of individuals or groups and in a multicultural environment.  Demonstrated skill in assisting and speaking with persons of various ages, socio-economic, cultural and/or education backgrounds. Interpersonal skills to establish and maintain cooperative working relationships & communicate clearly & effectively with students, staff, faculty, administrators, vendors, Campus Partners, state officials, and the public.  General knowledge of CSU/CSULB admissions requirements and procedures; academic offerings; and student support services highly preferred. Proven ability to learn, interpret, apply, and develop a wide variety of university policies and procedures relating to high-level office administration standards, policies, and issues.  Ability to research and interpret CSU and campus policy, as required. Skill in developing, implementing and assuring compliance with office and University policies and procedures while maintaining good working relationships with staff at all levels within and external to the University.  Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."

Equivalent to a bachelor's degree with upper or graduate coursework in counseling and guidance, human relations, or related fields required. 2 years of professional experience in one of the student services program areas required. Experience in working with students with disabilities and programming, especially with students with disabilities in a 4-year university setting preferred. Master’s degree in Educational Counseling or related field, preferred.  Possess a valid California Driver's License to drive University vehicle.

Bob Murphy Access Center (BMAC)

The salary range for this classification is $4,304 to $6,120 per month.

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

Full-time temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Click Apply Now to complete the CSULB Online Employment Application.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race or ethnicity (including color or ancestry), nationality, religion or religious creed, gender (or sex), gender identity (including transgender), gender expression, sexual orientation, marital status,  disability, medical condition, genetic information, age, veteran or military status. CSULB is an Equal Opportunity Employer.

To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at (562) 985-4101.