Access Coordinator III

Updated: over 1 year ago
Job Type: FullTime
Deadline: The position may have been removed or expired!

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Type of Position:
Clinical Staff - Medical Ancillary Support

Job Type:

Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available:


No

Institution Name:

University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
The safety of our team members at the University of Arkansas for Medical Sciences is our top priority. For this reason, successful applicants for this position must be fully vaccinated against Covid-19 or have an approved medical or religious exemption on file with our Student & Employee Health Services dept. UAMS will adhere to all federal, state and local regulations and will obtain necessary proof of vaccination prior to employment to ensure compliance.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only ):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

UAMS is an Affirmative Action and Equal Opportunity Employer  of individuals with disabilities and protected veterans and is committed to excellence.  If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

At UAMS we value Diversity, Equity and Inclusion. Visit our website to learn more: https://ddei.uams.edu/

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected] .



Department:

ICE | SUSL Access Staff


Department's Website:



Summary of Job Duties:

This position works under supervision to function as a patient resource for all scheduling and billing questions and to facilitate comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered facilitates scheduling coordination and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed.

Qualifications:

Minimum Qualifications:

High School, GED, or formal educational equivalent. Three years experience in registration, billing, or scheduling in a healthcare environment. Knowledge of basic medical terminology is required. 

Preferred Qualifications:

CHAA Certification


Additional Information:

Responsibilities:

Schedules, reschedule, and coordinates appointments using the hospital systems by performing visit notifications of patients. Conducts pre-registration as needed, inputs and/or updates accurate patient information.  Process walk-ins, create new patient charts, and access systems for orders as appropriate.  Inventory, order, and stock supplies, clean and maintain equipment, Pick-up and deliver mail to the mailroom, ensure the waiting room is clean and stocked with educational information, and coffee. Perform ABN completion, and schedule surgeries and/or tests. Issues school/work excuses send out no-show letters and take patient photos. Responsible for blocking schedules as appropriate, and canceling and rescheduling appointments as requested. 

Conducts insurance verification and benefits explanation by running eligibility on patients; requests outside records and gathers outside medical records from referrals and files patient charts as needed.  Conducts authorizations and pre-certifications; tracks pre-authorizations and maintains referrals.  Enters benefit and authorization information.  Obtains, completes, and coordinates OON waivers.

This position may also maintain an initial plan of care (signatures, etc.) and is responsible for recording daily and monthly statistics and communication or any medical records issues.  This position will also be responsible for various maintenance reports i.e. bogies, work denials, open encounters, laser arc reports, canceled clinic reports, etc. 

Collects and posts payments and issues receipts. Responsible for reconciliation/management change fund. Responsible for reconciliation of daily deposits & batch dollars, and must complete deposit agreement.  Counsels patients on any and all related financial information i.e. hospital discounts and reviewing MC screening. 

Completes UB value codes, inputs daily charges, and reconciles charges. 

Attends required training and/or in-services. Attends staff meetings and participates in the orientation and/or training of new staff.  Participates in the annual educational needs assessment. Maintains required job skill competencies and completes skill assessments annually. Completes and maintains documentation of continuing education hours annually.

Interacts with and assists the public in a professional and friendly manner as needed. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers, management team, and ancillary departments. Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements.  Consistently utilizes communication devices and keeps accurate records as required. Demonstrates effective service recovery skills; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assists internal and external stakeholders as needed with exceptional customer service.

Other duties may be assigned to this position.  


Salary Information:

Commensurate with education and experience


Required Documents to Apply:

Resume


Optional Documents:



Special Instructions to Applicants:


Recruitment Contact Information:


Please contact [email protected]  for any recruiting related questions.


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.



Pre-employment Screening Requirements:

Annual TB Screening


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 



Constant Physical Activity:

N/A

Frequent Physical Activity:

Feeling, Grasping, Hearing, Kneeling, Lifting, Manipulate items with fingers, including keyboarding, Pulling, Pushing, Reaching, Repetitive Motion, Sharps, Sitting, Standing, Stooping, Talking, Walking

Occasional Physical Activity:

N/A

Benefits Eligible:

Yes

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