Academic Tutor in Accounting/Economics, MARC, Learning Resources Division

Virginia Highlands Community College serves our community by providing quality and affordable education, training, and cultural activities through an array of flexible, diverse programs that enable community members to succeed today and in the future.
Job Description:
To provide tutoring services for students currently enrolled in classes at the college, and to address general needs of the college. Assist faculty, staff, students and visitors while at Virginia Highlands Community College. Provide administrative, outreach, and clerical support to the MARC and the library as needed.

• Greets students, faculty, staff and visitors upon entry into the MARC
• Assists students who need academic support in the MARC in approved subject area(s)
• Direct students, faculty, and staff to the MARC coordinator to make tutoring appointments, and assist in making appointments as needed
• Check students in upon arrival and maintain records of sessions
• Promptly and politely serve patrons, students, faculty, and staff in person at the circulation desk and elsewhere in the LRC and on campus as needed
• Promptly and politely answer the telephone and respond to questions, refer, and/or transfer the call as appropriate
• Assist patrons, students, staff and faculty with copying, faxing, printer issues, technology, and software and other office issues.
• Assist with receipt of new materials when needed. Duties may include unpacking large and small boxes and carrying materials to shelves.
• Assist the library staff as needed.
• Reload paper in the copiers/printers
• Assist patrons with locating resources on library shelves when needed
• Other duties as assigned

• Communicate well
• Use good interpersonal and telephone skills
• Maintain attention to detail and careful work
• Maintain reliability and punctuality
• Remain motivated to help students achieve success
• Maintain professionalism and kindness when communicating with/assisting students

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

• Grade of no less than B in the desired subject (no C, D, F, W, I)
• Some experience in some form of student support
• Computer skills, including Microsoft Office programs and Google docs.

• Bachelor’s degree, but current/past students welcome to apply.
• Work experience in community colleges or other higher education settings preferred but not required.
• Knowledgeable in the subject area.
• Some customer service experience preferred but not required.

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link:  http://ethics.dls.virginia.gov/

The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.