Academic Support Coordinator

Job Title

Academic Support Coordinator

Agency

Texas A&M University - Corpus Christi

Department

Center For Academic Student Achievement

Proposed Minimum Salary

Commensurate

Job Location

Corpus Christi, Texas

Job Type

Staff

Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.  As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

Learn more information here !

PURPOSE
The Academic Support Coordinator, under general supervision of the Assistant Director of Tutoring & Learning Services (TLS), supports the implementation of peer tutoring, Supplemental Instruction (SI), and other academic support services in TLS. In addition, the Academic Support Coordinator supervises and mentors student workers; oversees day-to-day operations related to academic support services; and assists the Assistant Director in maintaining CRLA certification.

RESPONSIBILITIES
RECRUITMENT & SUPERVISION: 40%

• 
  Assists the Assistant Director with the recruiting, hiring, and scheduling of all peer tutors, SI leaders, and other academic support services staff.
  
• 
  Assists the Assistant Director with the training and mentoring of all peer tutors, SI leaders, and other academic support services staff.
  
• 
  Manages time entries, timesheets, and payroll requirements for all TLS staff assigned to supervise.
  
• 
  Facilitates evaluations of tutors, SI leaders, and other academic support services staff.
  

PROGRAM MANAGEMENT: 50 %

• 
  Manage day-to-day operations
  
• 
  Maintains the schedule and website for peer tutoring and SI
  
• 
  Facilitates feedback surveys or other strategies to collect data from students using peer tutoring, SI, and other academic support services.
  
• 
  Supports, maintains, and reports student visit tracking and session data via TracCloud and Starfish databases.
  
• 
  Responds to inquiries and student referrals regarding tutoring, SI, and other TLS academic support services.
  
  

OUTREACH: 5%

• 
  Creates and distributes promotional materials to advertise academic support services
  
• 
  Promote academic support services on campus
  
• 
  Participate in TLS academic support outreach events and activities
  
• 
  Participate in student visits and orientation events
  
• 
  Host workshops as directed by TLS leadership
  

OTHER PROGRAM SUPPORT: 5%

• 
  Participate in committees, advisory groups, and work groups as assigned by supervisor
  
• 
  Assists the Assistant Director, as needed, with other programs and initiatives in the College Readiness and Academic Support unit
  
• 
  Other duties as assigned
  

WHAT YOU WILL NEED

• 
  Bachelor’s degree
  
• 
  Two (2) years of related experience supporting (i.e. tutoring, mentoring, supplemental instruction, advising) and/or teaching undergraduate students
  
• 
  Additional education may be considered as a substitution for the minimum experience qualification:
  

• 
  Intermediate skills using Microsoft Office Suite (Teams, Outlook, Excel, PowerPoint)
  

WHAT THEY WOULD LIKE TO SEE

• 
  Additional years of related experience supporting (i.e. tutoring, mentoring, supplemental instruction, advising) and/or teaching undergraduate students
  
• 
  Experience supervising student employees
  
• 
  Experience in tutoring, SI, or other academic support programming
  
• 
  CRLA-certified and/or CRLA training experience
  
• 
  Familiarity with TracCloud/TutorTrac, Starfish, Workday, or other similar tracking and management systems
  
• 
  Ability to prioritize, manage multiple projects, and meet deadlines
  
• 
  Excellent communication and interpersonal skills
  
• 
  Strong organizational skills
  

SALARY: $3,750.00 Monthly ($45,000.00 Annual, Approximately)

BENEFITS (rules, policies, eligibility apply)

From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.

Insurance

• Medical

  • $0 - $30 per month for Employee Only coverage after university contribution ($920 value).

  • Up to 83% of premium covered by the university:

    • Employee and Spouse

    • Employee and Children

    • Employee and Family coverage

• Dental & Vision

• Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account

On-campus wellness opportunities

Work Life Solutions:

• Counseling, Work Life Assistance, Financial Resources, and Legal Resources

Tuition Benefits:

• Public Loan Forgiveness

• Book scholarships

• 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).

Retirement

• Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)

• Voluntary Tax Deferred Account/Deferred Compensation Plan

Time Off:

• 8+ hours of vacation paid time off every month.

• 8 hours of sick leave time off every month.

• 8 hours of paid time off for Birthday leave.

• 12-15 paid holidays each year.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.