Academic Success Coach

Title:

1481-YN_ADMINPRO - Student Services Coordinator/Advisor 1

Business Title:

Academic Success Coach

Additional Titles:

Location:

WSU SPOKANE CAMPUS

Employee Type:

Admin. Professional

Job Family:

Administrative Professional - OT Eligible

Position Details:

Summary of Duties:

The role of the Academic Success Coach (ASC) is to provide academic support for students across all College of Nursing (CON) programs. Areas of support include but are not limited to: learning strategies, stress management, life/school balance, adjusting to college, professional development, providing additional resources and graduate support. This position will create and deliver student presentations and materials related to academic support. The ASC provides support to faculty through collaboration and addressing individual student needs with faculty. Additionally, this position will provide support for special groups of students including grant recipients, or specific populations. 

Essential Duties:

• Coaching - 50%

• Administration - 25%

• Recruitment & Retention - 20%

• Other - 5%

Required Qualifications:

Positions require a Bachelor’s degree and two (2) years of professional work experience in student services or related education/experience. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.

Additional Requirements:

• Understanding of effective learning strategies, such as: spaced review, retrieval practice, dual coding, concrete examples, elaboration, interleaving.

• Demonstrated excellent verbal/written communication and interpersonal skills.

• Demonstrated computer software skills, including the ability to use office software such as databases, spreadsheets, word processing, and Microsoft Office programs.

• Demonstrated ability to work effectively and positively in a diverse team environment and a diverse student population.

• Demonstrated ability to prioritize job tasks effectively.

• High level of interpersonal, communication, and problem-solving skills, including presentations.

• Demonstrated public speaking skills/experience.

Preferred Qualifications:

• One (1) year or more of experience providing student services in a higher education institution.

• Outstanding customer service skills with 1+ years of customer service, academic advising/coaching, or related experience required.

• Master’s degree in related field.

• Knowledge of curriculum management practices, processes and policies.

• Experience working with and maintaining student records.

• Familiarity with Washington State University academic rules and regulations.

Additional Information:

Area/College: College of Nursing

Unit Name: Center for Student Excellence

Department Link: https://nursing.wsu.edu/

City, State, Zip: Spokane, WA, 99202 -

Limited hybrid work may be possible after sufficient onboarding into the position.

Monthly Salary: $3,750.85 - $5077.00

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position. Successful candidates typically begin up to mid-point of the salary range. For more information regarding Administrative Professional (AP) Compensation at Washington State University (WSU), please visit the following website: https://hrs.wsu.edu/managers/classification-compensation/ap-compensation-structure/.
WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.
For a more detailed summary of benefits offered by WSU for AP staff visit: https://hrs.wsu.edu/wp-content/uploads/2022/04/2022-Benefit-Overview-for-Faculty-and-AP.pdf . Find total compensation information here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/ .

FTE: 100%

Position Type: This is a Permanent position.

Posting Screening Date: This position has been posted as Open until Filled. The screening of applicants will begin Monday, March 13, 2023.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need.  A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

• Applicants must upload the following documents to their online application. External candidates, please upload all documents in the “Resume/CV” section of your application.  Internal candidates, please upload all documents in the “Resume/Cover Letter” section of your application.

  • Resume

  • DOC 2

  • DOC 3

Documents may be submitted in one file or separate files. Applicants are encouraged to upload as a PDF if possible. Applicants will be requested to provide contact information for professional references within the online application.

Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

Time Type:

Full time

Position Term:

12 Month

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected] .