Academic Success Coach

The Academic Success Coach I, under supervision, addresses individual academic, financial, career, and social issues that affect the success of first-time students to the University.  Directs students to resources that will assist students in becoming academically successful, and monitors student progress and maintains records.

Functional Area 1:     Customer Service: 45%

• Provide scholastic direction and advice to students in individual and group formats.
• Maintain individual case load of students.
• Meet, refer, and follow up with students regarding general scholastic questions, concerns, and needs.
• Foster retention and identified groups of students through activities such as academic coaching, mentoring of student academic progress to include midterm and final grades, and other support programs.

Functional Area 2:   General Service Delivery: 30%

• Refer students to University resources to assist with time management, test preparation, study skills, and additional supplemental academic support services.
• Assist with implementation of projects to achieve specific, academic objectives or outcomes.
• Respond to inquires from students and interprets university and college policies and procedures.

Functional Area 3:   Records Management: 20%

• Engage in related academic activities including, but not limited to, maintaining records, administering and interpreting student assessment inventories, making referrals, and managing student progress reports.
• Maintain records of student contracts and achievements.  

Functional Area 4:   Other Duties : 5 %

• Perform other duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree.
• Experience with at-risk populations, academic support, and students on university scholastic probation.
• Intermediate skills in Microsoft Office Suite.
• Strong verbal and written communication skills.
• Ability to work some nights and weekends.

PREFERRED QUALIFICATIONS:

• Master’s Degree
• Three (3) years’ experience with at-risk populations, academic support, and students on university scholastic probation.
• Knowledge of Developmental Education standards from the Texas Higher Education Coordinating Board.
• Ability to hold recurrent, required, one-hour academic skills modules three times per month, each month for conditional admission and students placed on University scholastic probation.

SALARY: