Academic Success Coach I

This position may be eligible for Hybrid Work, working remotely for up to one day per week after the initial 90 days of employment.

Salary Range: $47,731/year or higher, commensurate with experience and/or education

JOB SUMMARY 

The Academic Success Coach fosters the development of student's skills, behaviors, and habits that contribute to success in college and beyond, and helps students to identify and overcome obstacles that impede academic success.

DUTIES 

• Fosters the development of students' skills, behaviors, and habits that contribute to success in college and beyond and helps students to identify and overcome obstacles that impede academic success
• Assists students to develop self-efficacy by identifying and overcoming obstacles that may be impeding academic success; motivates students to practice self-regulation and to take ownership of their academic success
• Helps students to identify, develop, and implement learning strategies and study skills specific to course materials
• Refers students to appropriate academic personnel and support resources and collaborates with others as necessary to monitor and accelerate the academic progress of referred students
• Maintains and monitors a caseload of first-time in college, probationary, and transfer students; monitors the progress of caseload students via check-ins, scheduled meetings, proactive outreach, and regular communication
• Collects, inputs, analyzes, and interprets data as required
• Collaborates with others as necessary at team meetings, presentations, and trainings
• Creates and develops relevant course material for workshops and other programming for freshman students
• May teach and facilitate the Academic Recovery Program
• Participates in Orientation, Summer Bridge Program, and university activities, such as Open House

MARGINAL DUTIES 

• Performs all other duties as assigned

SUPERVISORY RESPONSIBILITIES 

Direct Reports:

• May supervise Student Employees

Delegation of Work:

• May assign work to subordinate(s)

Supervision Given:

• May supervise the work of student workers

KNOWLEDGE, SKILLS, AND ABILITIES 

Knowledge:

• Knowledge of coaching, instructional, and mentoring techniques used in a higher education environment and the related trends, issues, and best practices
• Knowledge of the processes and resources required for organizing and leading group and collaborative activities
• Knowledge of traditional and online course practices and procedures

Skills:

• Good technical skills, including proficiency in MS Office and university software; strong analytical and problem-solving skills; excellent interpersonal and communication skills

Abilities:

• Ability to balance multiple demands and effectively organize and manage time and tasks
• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse university community

WORK LOCATION AND PHYSICAL DEMANDS 

Primary Work Location:

• Works in an office environment

Physical Demands:

• Work is performed in a typical interior work environment that does not subject the employee to any unpleasant elements
• The individual has discretion in relation to walking, standing, etc., and has minimal exposure to physical risks
• Must have the ability to move items of up to 30lbs

EEO/AA

Required Education:

• Bachelor's degree

Required Experience:

• Minimum of two (2) years of related job experience, including experience working with students

License/Certification:

• None Required

PREFERRED QUALIFICATIONS 

• Teaching experience is preferred
• Previous experience working with at-risk students is preferred

About University of Houston Downtown

The second-largest university in Houston, the University of Houston-Downtown (UHD) is a comprehensive, four-year, urban university in the heart of downtown. Led by President Loren J. Blanchard, UHD is a community of diverse faculty, staff, students, and regional partners dedicated to nurturing talent, generating knowledge, and driving socioeconomic mobility for a just and sustainable future. 

Since opening its doors in 1974, UHD has grown in size, scope, and service, now offering 46 bachelor’s and 11 master’s degree programs and 17 fully online programs within its four colleges: Marilyn Davies College of Business, College of Humanities & Social Sciences, College of Public Service, and College of Sciences & Technology.

UHD educates approximately 15,000 students annually. With more than 77% of UHD’s students coming directly from Harris County, UHD is not just a university in Houston, but Houston’s University and an Anchor Institution for the region.

UHD is recognized as a Hispanic-Serving Institution, a Minority-Serving Institution, and a Military-Friendly School. While the student population is largely Hispanic at 53% and African-American at 20%, more than 64 countries are represented. Furthermore, UHD has the most affordable tuition among four-year universities in Houston, and its graduates have the lowest student loan debt in the state. Importantly, 70% of UHD freshman students are the first in their families to attend college.

UHD is one of the four distinct and separate components of the University of Houston System, which also includes the University of Houston, University of Houston-Clear Lake, and University of Houston-Victoria. Instructional Sites operated by UHD are University of Houston-Downtown Northwest, University of Houston-Downtown at Lone Star College Kingwood, and University of Houston-Downtown at Lone Star College CyFair.

The University of Houston is an Equal Opportunity/Affirmative Action institution and recognizes protected classes of race, color, sex (including pregnancy), genetic information, religion, age (40 and above), national origin, disability, veteran status, sexual orientation, gender identity or status, and gender expression as required by federal law. Veterans and persons with disabilities are encouraged to apply.